When you require assistance from a live customer service representative at Monzo, dial 0800 802 1281. To speak directly with an agent, press 2 (if you don’t have a Monzo account), press 4 (for anything else), after press 1 or 2 and stay on the line.
Alternatively, explore the following options available in the customer service phone menu:
- Press 1 if you have a Monzo account.
- Press 2 if you don’t have a Monzo account.
Monzo Hold Time
The typical waiting time is 20-50 minutes.
Monzo Customer Service Hours
Live customer service representatives at Monzo are accessible 24/7.
Monzo Customer Service Phones
- Monzo Customer Support Phone: 0800 802 1281. Live customer service representatives are available seven days a week.
- Monzo Customer Support if you’re abroad: 44 20 3872 0620.
- Monzo Customer Support in USA: 1-415-200-4074.
Monzo Social Networks Customer Service
- Reach Monzo customer service through the Monzo Facebook page. Typically, a Monzo customer service representative responds within an hour.
- You can also connect with Monzo support via the Monzo Twitter/X page.
- View the latest Monzo videos on the Monzo Youtube page.
- View the latest Monzo photos on the Monzo Instagram page.
- You can message a live customer service representative using Monzo Linkedin page.
Monzo Customer Service Live Chat
The best way to contact support team is by chatting with us in the app.
Monzo Support Email
- Contact Monzo support by sending an email to [email protected]
- If you need a bank statement for a closed account: [email protected]
Monzo Help Center
Access more information about Monzo on the Monzo Customer Support page.
Monzo Community
For more information about Monzo, visit the Monzo Forum page. Community Support representatives are available seven days a week.
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