When you require assistance from a live customer service representative at Mr. Cooper, dial 1-833-685-2566. To speak directly with an agent, say or enter your loan number or social security number, then say “speak with an agent”, after say what are your calling about and stay on the line.
Alternatively, explore the following options available in the customer service phone menu:
- Press 1 or say “Make a payments”.
- Press 2 or say “Payoff quote”.
- Press 3 or say “Loan information”.
- Press 4 or say “Year-End Tax Statements”.
- Press 5 or say “Hear more options”.
Mr. Cooper Customer Service Hours
Live customer service representatives at Mr. Cooper are accessible from 7 am to 8 pm CT Monday through Thursday, from 7 am to 7 pm CT Friday, from 8 am to 12 pm CT Saturday, Sunday closed.
Mr. Cooper Customer Support Phones
- Mr. Cooper Customer Support Phone: 1-833-685-2566. Live customer service representatives at Mr. Cooper are accessible from 7 am to 8 pm CT Monday through Thursday, from 7 am to 7 pm CT Friday, from 8 am to 12 pm CT Saturday, Sunday closed.
- For Paying by Phone: 1-833-685-2565.
- To Request by Phone: 1-833-685-2567.
Mr. Cooper Social Networks Customer Service
- Reach Mr. Cooper customer service through the Mr. Cooper Facebook page. Typically, a Mr. Cooper customer service representative responds within an hour.
- View the latest Mr. Cooper photos on the Mr. Cooper Instagram page.
- View the latest Mr. Cooper videos on the Mr. Cooper Youtube page.
- You can also connect with Mr. Cooper support via the Mr. Cooper Twitter page.
Mr. Cooper Mailing Addresses
Mr. Cooper
Attn: Customer Relations
PO Box 619098
Dallas, TX 75261
For Payments
Mr. Cooper
PO Box 650783
Dallas, TX 75265-0783
For Overnight Mail
Mr. Cooper
800 State Highway 121 Bypass
Lewisville, TX 75067
For Overnight Payments
Mr. Cooper
3000 Kellway Drive, Suite 120
Carrollton, TX 75006
Mr. Cooper Live Chat Support
Initiate a live chat session with a Mr. Cooper Support Agent on the Mr. Cooper Support page. To converse with a live agent you need to click the “Get Help” button in the bottom right of your screen. Chat support is available from 7 am to 8 pm CT Monday through Thursday, from 7 am to 7 pm CT Friday, Saturday and Sunday closed.
Mr. Cooper Support Email
For Social Meedia: [email protected]
Mr. Cooper Help Center
Access more information about Mr. Cooper on the Mr. Cooper Customer Support page.
Leave a Reply