If you need help from a live customer service representative at Express, call 1-888-397-1980. To speak directly with an agent press 4 (for all other inquiries) and stay on the line.
Alternatively, explore the following options available in the customer service phone menu:
- Press 1 if you’re calling about your Express credit card.
- Press 2 to check your Express gift card balance.
- Press 3 for an in-store experience.
- Press 4 for all other inquiries.
Express Customer Service Hours
Live customer support representatives at Express are available from 9 am to 11 pm EST Monday through Sunday.
Express Customer Service Phones
- Express Customer Service Phone Number: 1-888-397-1980. Live customer service representatives are available from 9 am to 11 pm EST Monday through Sunday.
- Express Credit Card Customer Service: 1-800-201-4955. Live customer service representatives are available from 8 am to 9 pm ET Monday through Saturday and Sunday closed.
- Public Relations: 1-800-934-4437.
Customer Support for Express on Social Networks
- Reach Express customer support through the Express Facebook page. Typically, an Express customer support representative responds within an hour.
- You can view the latest Express videos on the Express YouTube page.
- View the latest Express photos on the Express Instagram page.
- You can message a live customer support representative using the Express LinkedIn page.
Express Mailing Addresses
Express Customer Service
1 Express Drive
Columbus, OH 43230
Express Credit Card Payments
Comenity Bank
PO Box 650972
Dallas, TX 75265-0972
Express Credit Card Customer Service
Express Credit Card
PO Box 182273
Columbus, OH 43218-2273
Express Live Chat Support
Initiate a live chat session with an Express Support Agent on the Express Contact page. To converse with a live agent, press the “Begin Chat” button.
Express Support Email
Contact Express support: [email protected]
Express Help Center
Access more information about Express on the Express Customer Support page.
Express Near Me
You can find your nearest Express or within your specific location on the Express Locator page.
Express Mobile App
The Express Mobile App is designed to enhance the shopping experience for customers of Express, a fashion retailer offering men’s and women’s clothing, accessories, and shoes. Available for both iOS and Android devices, the app allows users to shop the latest collections, access exclusive offers, and manage their Express Insider rewards. It offers an intuitive and personalized shopping experience for fashion-forward consumers.
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