eBay does not provide phone customer service. You can contact eBay via the eBay X (formerly Twitter) support page or live chat. To initiate a live chat with a customer service representative, visit the eBay Support page, select the topic that matches your query, click “Chat with our automated assistant,” type a brief description of your issue, and then choose “Chat with Us” to connect with a live agent.
eBay Customer Service Hours
Live customer support representatives at eBay are accessible 24/7.
eBay Customer Service Phones
There is no direct customer service phone number you can call for eBay assistance.
Customer Support for eBay on Social Networks
- Reach eBay customer support through the eBay Facebook page. Typically, an eBay customer support representative responds within an hour.
- You can also connect with eBay support via the eBay X (formerly Twitter) page. Live customer support representatives are available from 6 am to 6 pm PT Monday through Sunday.
eBay Live Chat Support
Here are the steps to contact eBay customer support and connect with a live agent via live chat:
- At the top of any eBay page, press the “Help & Contact”
- Click “Contact Us” at the bottom of the page
- Select the topic that best matches your reason for needing to contact us
- Press the “Chat with our automated assistant”
- Start a chat with an agent
eBay Support Email
Live support via email is not available with eBay.
eBay Help Center
Access more information about eBay on the eBay Customer Support page.
eBay Mobile App
The eBay Mobile App provides a convenient, on-the-go shopping experience for users to buy and sell a wide range of products. Available for both iOS and Android devices, the app offers the full functionality of the eBay platform with additional mobile-friendly features.
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