If you need help from a live customer service representative at CVS, call 1-800-746-7287. To speak directly with an agent say “store feedback”, then say “other” and stay on the line.
Alternatively, explore the following options available in the customer service phone menu:
- Say “Extra Care” for assistance with the ExtraCare card, balance, rewards, and ExtraBucks.
- Say “Plus” for help with your ExtraCare Plus account.
- Say “CVS.com” for support with your CVS.com account, including online photos, prescriptions, or orders.
- Say “Store feedback” to provide feedback or speak to customer relations.
- Say “COVID” for COVID-19 test results, vaccines, or related questions.
- Say “Store information” for details on store locations, phone numbers, or hours.
- Say “MinuteClinic” for MinuteClinic inquiries, or say “More choices” for additional options.
CVS Customer Service Hours
Live customer support representatives at CVS are available from 9 am to 9 pm ET Monday through Friday, from 10 am to 6:30 pm ET Saturday and Sunday.
CVS Customer Service Phones
- CVS Customer Service Phone Number: 1-800-746-7287. Live customer service representatives are available from 9 am to 9 pm ET Monday through Friday, from 10 am to 6:30 pm ET Saturday and Sunday.
- For help with MinuteClinic: 1-866-389-2727.
Customer Support for CVS on Social Networks
- Reach CVS customer support through the CVS Facebook page. Typically, a CVS customer support representative responds within an hour.
- You can view the latest CVS videos on the CVS YouTube page.
- You can also connect with CVS support via the CVS X (formerly Twitter) page.
- You can message a live customer support representative using the CVS LinkedIn page.
CVS Mailing Addresses
Mail all inquiries to:
CVS Corporation
Customer Relations
One CVS Drive
Woonsocket, RI 02895
CVS Live Chat Support
Live chat support is not available on CVS.
CVS Support Email
Employment opportunities: [email protected]
To contact CVS through email, please visit the CVS Contact page, complete the form, and click the “Submit” button.
CVS Help Center
Access more information about CVS on the CVS Customer Support page.
CVS Near Me
You can find your nearest CVS or within your specific location on the CVS Locator page.
CVS Mobile App
The CVS Pharmacy Mobile App provides a convenient way to manage prescriptions, shop, and access CVS services on the go. Here are some key features:
- Prescription Management
- MinuteClinic Services
- CVS ExtraCare Rewards
- Shopping and Deals
- Payment and Wallet Integration
The CVS Mobile App is available for iOS and Android and offers a streamlined, all-in-one approach to managing health and wellness through CVS services.
Leave a Reply