If you need help from a live customer service representative at MoneyHelper, call 0800-138-7777. To speak directly with an agent press 1 (if you have a problem with debt), press 1 (for England), press 1 (if you are new to the service) and stay on the line.
Alternatively, explore the following options available in the customer service phone menu:
- Press 1 if you have a problem with debt.
- Press 2 if you have been the victim of a scam or have a complaint related to financial mis-selling.
- Press 3 for pension guidance.
- Press 4 for travel insurance and all other insurance queries.
- Press 5 for queries on managing your money, including banking and saving.
- Press 6 for benefits queries.
- Press 7 for all mortgage and home-related queries.
- Press 8 for work or redundancy-related queries.
- Press 9 for money queries relating to family and care, including starting a family, support when you are ill or disabled, and bereavement.
MoneyHelper Customer Service Hours
Live customer support representatives at MoneyHelper are available from 8 am to 6 pm Monday through Friday, Saturday and Sunday closed.
MoneyHelper Customer Service Phones
- MoneyHelper Customer Service Phone Number: 0800-138-7777. Live customer service representatives are available from 8 am to 6 pm Monday through Friday, Saturday and Sunday closed.
- Welsh: 0800 138 0555.
- Typetalk: 18001 0800 915 4622.
- From overseas: 44 20 3553 2279.
- Pensions guidance: 0800 011 3797. Live customer service representatives are available from 9 am to 5 pm Monday through Friday, Saturday and Sunday closed.
- Fraud and scams: 0800 015 4402. Live customer service representatives are available from 9 am to 5 pm Monday through Friday, Saturday and Sunday closed.
Customer Support for MoneyHelper on Social Networks
- Reach MoneyHelper customer support through the MoneyHelper Facebook page. Typically, a MoneyHelper customer support representative responds within an hour.
- You can view the latest MoneyHelper videos on the MoneyHelper YouTube page.
- You can also connect with MoneyHelper support via the MoneyHelper X (formerly Twitter) page.
MoneyHelper Live Chat Support
Initiate a live chat session with a MoneyHelper Support Agent on the MoneyHelper page. To converse with a live agent, press the “Talk to us live” button at the side of the page.
MoneyHelper Support Email
To contact MoneyHelper through email, please visit the MoneyHelper Contact page and complete the form.
MoneyHelper Help Center
Access more information about MoneyHelper on the MoneyHelper Customer Support page.
Leave a Reply