When you require assistance from a live customer service representative at Aeromexico, dial 1-800-237-6639. To speak directly with an agent, press 1 (if you are calling from the USA) and stay on the line.
Alternatively, explore the following options available in the customer service phone menu:
- Press 0 if you are calling from a cell phone and wish to be assisted on WhatsApp.
- Press 1 for problems with our website.
- Press 2 for ticket purchases.
- Press 3 if you wish to make a change to your booking.
- Press 4 for general information.
- Press 5 if you wish to know the status of your report or baggage report or have problems issuing your invoice.
Aeromexico Hold Time
The typical waiting time is 1 minute.
Aeromexico Customer Service Hours
Live customer service representatives at Aeromexico are accessible 24/7.
Aeromexico Customer Service Phones
- Aeromexico Customer Support Phone: 1-800-237-6639 (US and Canada). Live customer service representatives are available seven days a week.
- US and Canada Agencies: 1-877-262-0455.
- US and Canada Groups: 1-800-800-9999.
- US and Canada AM Contigo: 1-855-332-1455.
- Client Service: 0 800 0224 008 (Netherlands), 0 800 9775 533 (Great Britain), 1 800 855 474 (IE).
Aeromexico Mailing Addresses
Aeromexico Consumer Relations
3663 N. Sam Houston Parkway E. Ste. #500
Houston, TX 77032 USA
Aeromexico Social Networks Customer Service
- Reach Aeromexico customer service through the Aeromexico Facebook page. Typically, an Aeromexico customer service representative responds within an hour.
- You can also connect with Aeromexico support via the Aeromexico Twitter page.
- View the latest Aeromexico videos on the Aeromexico Youtube page.
- View the latest Aeromexico photos on the Aeromexico Instagram page.
Aeromexico Live Chat
Initiate a live chat session with an Aeromexico Support Agent on the Aeromexico Contact page. To converse with a live agent you need to choose “Sales”, and click the “Live Chat” button. Chat support is available 24/7.
Aeromexico Help Center
Access more information about Aeromexico on the Aeromexico Customer Support page.
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