How to Contact a Live Person in Balance Credit Customer Service

If you need help from a live customer service representative at Balance Credit, call 1-855-942-2526. To speak directly with an agent press 5 (if you are calling in for any other reason) and stay on the line.

Alternatively, explore the following options available in the customer service phone menu:

  • Press 1 if you would like to make a payment on your account.
  • Press 2 if you have started an application and need assistance.
  • Press 3 if you are having issues logging into your account.
  • Press 4 if you received a pre-qualified offer in the mail, email, or on our portal and have additional questions.
  • Press 5 if you are calling in for any other reason.
  • Press 6 to repeat these options.

Balance Credit Customer Service Hours

Live customer support representatives at Balance Credit are available from 7 am to 8 pm CST Monday through Friday, From 8 am to 5 pm CST on Saturday and Sunday closed.

Balance Credit Customer Service Phones

  • Balance Credit Customer Service Phone Number: 1-855-942-2526. Live customer service representatives are available from 7 am to 8 pm CST Monday through Friday, From 8 am to 5 pm CST on Saturday and Sunday closed.

Customer Support for Balance Credit on Social Networks

Balance Credit Mailing Addresses

Attn: Customer Support
P. O. Box 4356
DEPT # 1557
Houston, TX 77210-4356

Balance Credit Live Chat Support

Live chat support is not available on Balance Credit.

Balance Credit Support Email

Contact Balance Credit support: [email protected]

Balance Credit Help Center

Access more information about Balance Credit on the Balance Credit Customer Support page.


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