When you require assistance from a live customer service representative at Lufthansa, dial 1-800-645-3880. To speak directly with an agent, stay on the line.
Alternatively, explore the following options available in the customer service phone menu:
- Press 1 For Lufthansa’s flight arrival and departure information.
- Press 2 For rebooking or refund.
- Press 3 For seating, baggage or animals on board.
- Press 4 For passenger receipts.
- Press 5 For all other topics.
Lufthansa Hold Time
The typical waiting time is 1-2 minuteы.
Lufthansa Customer Service Hours
Live customer service representatives at Lufthansa are accessible 24/7.
Lufthansa Customer Service Phones
| Country | Phone | Business Hours |
|---|---|---|
| USA | 1-800-645-3880 | 24/7 |
| United Kindom | 44 371 641 0401 | 24/7 |
| Albania | 355 4 450 0295 | Monday-Friday 8:30am – 4:30pm |
| Angola | 244 222 311 153 | Monday-Friday 8:30am – 4:30pm |
| Argentina | 54 11 39915953 | Monday-Friday 9am – 6pm |
| Australia | 61 2 8324 6556 | 24/7 |
| Austria | 43 720 204526 | 24/7 |
| Belgium | 3226200888 | 24/7 |
| Brazil | 55 11 3878 8151 | Monday-Friday 8am – 7pm Saturday-Sunday 8:30am – 5pm |
| Canada | 1 833 9512503 | 24/7 |
| Croatia | 385 72 220 220 | Monday-Friday 8:30am – 5pm |
| Cyprus | 357 777 88 116 | 24/7 |
| Denmark | 45 78 79 31 30 | 24/7 |
| Finland | 358 9 61500530 | 24/7 |
| Germany | 49 (0) 69 86 799 799 | 24/7 |
| Iceland | 354 800 7556 | 24/7 |
| Israel | 03-9058049 | Sunday-Thursday 8:30am – 5pm |
| Japan | 0570-089-000 | Monday-Friday 9am – 5pm |
| Norway | 47 74 78 70 56 | 24/7 |
| Vietnam | 84 (0)28 3829 8529 | Monday-Friday 8:30am – 5pm |
Lufthansa Social Networks Customer Service
- Reach Lufthansa customer service through the Lufthansa Facebook page. Typically, an Lufthansa customer service representative responds within an hour.
- You can also connect with Lufthansa support via the Lufthansa Twitter page.
- View the latest Lufthansa videos on the Lufthansa Youtube page.
Lufthansa Customer Service Live Chat
Initiate a live chat session with a Lufthansa Support Agent on the Lufthansa Support page. To converse with a live agent you need to click the “Chat” icon in the bottom right of your screen. Chat support is available 24/7.
Lufthansa Support Email
Lufthansa does not provide live support through email. For the most effective communication with Lufthansa, please call them at 1-800-645-3880.
Lufthansa Help Center
Access more information about Lufthansa on the Lufthansa Customer Support page.
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