If you need help from a live customer service representative at Acura, call 1-800-382-2238. To speak directly with an agent press or say 6 (for all other inquiries), then press or say 2 (for otherwise) and stay on the line.
Alternatively, explore the following options available in the customer service phone menu:
- Press or say 1 for Acura Financial consumer loan or lease account payments, or Acura Care vehicle service contracts.
- Press or say 2 if you know your case number or the party’s extension.
- Press or say 3 for information about recalls, product updates, or warranty extensions.
- Press or say 4 for Roadside Assistance or radio and navigation security codes.
- Press or say 5 for AcuraLink.
- Press or say 6 for all other inquiries.
- Press or say 9 to repeat these options.
Acura Customer Service Hours
Live customer support representatives at Acura are available from 6 am to 5 pm PT Monday through Friday, Saturday and Sunday closed.
Acura Customer Service Phones
- Acura Customer Service Phone Number: 1-800-382-2238. Live customer service representatives are available from 6 am to 5 pm PT Monday through Friday, Saturday and Sunday closed.
- Phone – In-Car Technology Support: 1-888-528-7876. Live customer service representatives are available from 6 am to 5 pm PT Monday through Friday, Saturday and Sunday closed.
- Acura Canada: 1-888-922-8729.
Customer Support for Acura on Social Networks
- Reach Acura customer support through the Acura Facebook page. Typically, an Acura customer support representative responds within an hour.
- You can view the latest Acura videos on the Acura YouTube page.
- View the latest Acura photos on the Acura Instagram page.
- You can also connect with Acura support via the Acura X (formerly Twitter) page.
Acura Mailing Addresses
Acura Client Relations
1919 Torrance Blvd.
M/S CHI-4
Torrance, CA 90501-2746
Acura Live Chat Support
Initiate a live chat session with an Acura Support Agent on the Acura Contact page. To converse with a live agent, press the “Live Chat”, fill in the form, and press the “CHAT NOW” button. Chat is available from 6 am to 5 pm PT Monday through Friday, Saturday and Sunday closed.
Acura Support Email
To contact Acura through email, please visit the Acura Contact page, press the “Send an Email”, complete the form, and click the “Submit” button.
Acura Help Center
Access more information about Acura on the Acura Customer Support page.
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