If you need help from a live customer service representative at Kroger, call 1-800-576-4377. To speak directly with an agent you need to stay on the line.
Kroger Customer Service Hours
Live customer support representatives at Kroger are accessible from 7 am to Midnight EST Monday through Friday and Saturday through Sunday from 7 am to 9:30 pm EST.
Kroger Customer Service Phones
- Kroger Customer Service Phone Number: 1-800-576-4377. Live customer support representatives are available from 7 am to Midnight EST Monday through Friday and Saturday through Sunday from 7 am to 9:30 pm EST.
- My Prescription services: 1-855-489-2502.
- Gift card balance or order status inquiries: 1-800-576-4377.
- Online floral order: 1-866-520-0356.
- Questions about i-wireless products or services: 1-866-594-3644.
- Prepaid Debit Cards: 1-866-265-8419.
- Questions about Coinstar: 1-800-928-2274.
- Media Relations: 1-513-762-4000.
- Questions about our Clinic services: 1-888-852-2567.
Customer Service for Kroger on Social Networks
- Reach Kroger customer service through the Kroger Facebook page. Typically, a Kroger customer service representative responds within an hour.
- You can also connect with Kroger support via the Kroger Twitter page.
- On the Kroger Instagram page, you can view the latest Kroger photos.
- View the latest Kroger videos on the Kroger YouTube page.
Kroger Live Chat Support
Initiate a live chat session with a Kroger Support Agent on the Kroger Contact page. To converse with a live agent you need to press the “Launch Chat” button. Chat is available 24/7.
Kroger Support Email
To reach out to Kroger through email, please visit the Kroger Contact page, complete the form, and click the “Submit” button.
Kroger Help Center
Access more information about Kroger on the Kroger Customer Support page.
Kroger Near Me
You can find your nearest Kroger or within your specific location on the Kroger Locator page.
Kroger Mobile App
The Kroger Mobile App is designed to enhance the shopping experience by offering a variety of features that make grocery shopping more convenient and personalized. Here are some of the key features of the app:
- Digital Coupons: Users can access and load digital coupons directly onto their Kroger Plus Card. These coupons are automatically applied at checkout, helping customers save money on their purchases.
- Weekly Ads: The app provides access to weekly ads and promotions, allowing users to view current deals and discounts at their local Kroger store.
- Shopping Lists: Customers can create and manage shopping lists within the app. Items can be added manually or by scanning barcodes, making it easier to organize shopping trips.
- Online Shopping & Delivery: The app supports online shopping, including options for delivery or in-store pickup. Users can shop for groceries online, select their preferred store, and choose a convenient pickup or delivery time.
- Pharmacy Services: The app includes features for managing prescriptions, refilling medications, and checking the status of prescriptions through Kroger’s pharmacy services.
- Fuel Points: Users can track their fuel points earned through purchases and see how many points they have available for discounts at Kroger fuel stations.
- Personalized Recommendations: The app offers personalized product recommendations based on users’ shopping habits and preferences, making it easier to discover new products.
- Product Locator: The app helps users find specific products within the store, making shopping trips more efficient.
- Order Tracking: For online orders, the app provides real-time updates on the status of your order, including when it’s ready for pickup or delivery.
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