How to Contact a Live Person in Alliant Energy Customer Service

If you need help from a live customer service representative at Alliant Energy, call 1-800-255-4268. To speak directly with an agent press 2 or say “no” (for otherwise), then say “speak with an agent” and stay on the line.

Alternatively, explore the following options available in the customer service phone menu:

  • Press 1 or say “yes” if you’re experiencing a life-threatening emergency.
  • Press 2 or say “no” for otherwise.

Alliant Energy Customer Service Hours

Live customer support representatives at Alliant Energy are available from 7 am to 7 pm Monday through Friday, Saturday and Sunday closed.

Alliant Energy Customer Service Phones

  • Alliant Energy Customer Service Phone Number: 1-800-255-4268. Live customer service representatives are available from 7 am to 7 pm Monday through Friday, Saturday and Sunday closed.

Customer Support for Alliant Energy on Social Networks

Alliant Energy Live Chat Support

Live chat support is not available on Alliant Energy.

Alliant Energy Support Email

Contact Alliant Energy support: [email protected]

Alliant Energy Help Center

Access more information about Alliant Energy on the Alliant Energy Customer Support page.

Alliant Energy Mobile App

The Alliant Energy Mobile App is a convenient tool designed for Alliant Energy customers to manage their energy accounts and monitor usage. The app offers features that enhance account management, provide insights into energy consumption, and facilitate communication with the company.


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