How to Contact a Live Person in EFCU Financial Customer Service

If you need help from a live customer service representative at EFCU Financial, call 1-800-963-3328. To speak directly with an agent press 5 (to speak to a member service representative) and stay on the line.

Alternatively, explore the following options available in the customer service phone menu:

Press 1 for branch office hours.
Press 2 to access our automated teller.
Press 3 to apply for a consumer or mortgage loan.
Press 4 if you would like to make a loan payment using your account with another financial institution.
Press 5 to speak to a member service representative.
Press 6 to hear disclosures related to the military Lending Act.
Press pound to repeat these options.

EFCU Financial Customer Service Hours

Live customer support representatives at EFCU Financial are accessible 24/7.

EFCU Financial Customer Service Phones

EFCU Financial Customer Service Phone Number: 1-800-963-3328 or 1-225-214-6800. Live customer service representatives are available 24/7.
To report a lost or stolen debit card: 1-800-472-3272.
To report a lost or stolen credit card: 1-800-963-3328.

Customer Support for EFCU Financial on Social Networks

Reach EFCU Financial customer support through the EFCU Financial Facebook page. Typically, an EFCU Financial customer support representative responds within an hour.
You can view the latest EFCU Financial videos on the EFCU Financial YouTube page.
View the latest EFCU Financial photos on the EFCU Financial Instagram page.

EFCU Financial Mailing Addresses

P.O. Box 91001 – Baton Rouge, LA 70821-9939

EFCU Financial Live Chat Support

Live chat support is not available on EFCU Financial.

EFCU Financial Support Email

Contact EFCU Financial support: [email protected]

To contact EFCU Financial through email, please visit the EFCU Financial Contact page, complete the form, and click the “Submit” button.

EFCU Financial Help Center

Access more information about EFCU Financial on the EFCU Financial Customer Support page.

EFCU Financial Near Me

You can find your nearest EFCU Financial or within your specific location on the EFCU Financial Locator page.

EFCU Financial Mobile App

The EFCU Financial Mobile App is designed to provide members of EFCU Financial Credit Union with convenient, secure access to their accounts. It enables users to manage their finances, track spending, and perform banking transactions anytime, anywhere.