How to Contact a Live Person in GCash Customer Service

If you need help from a live customer service representative at GCash, call (02) 7213-9999 (Other networks) or 2882 (Globe and TM). To speak with a live agent, follow the instructions of the automated system and stay on the line.

GCash Customer Service Hours

Live customer support representatives at GCash are accessible 24/7.

GCash Customer Service Phones

  • GCash Customer Service Phone Number: (02) 7213-9999 (Other networks) or 2882 (Globe and TM). Live customer service representatives are available 24/7.

Customer Service for GCash on Social Networks

GCash Live Chat Support

Initiate a live chat session with a GCash Support Agent on the GCash Contact page. To converse with a live agent, press the “Chat with Gigi” button in the bottom right.

GCash Support Email

Live support via email is not available with GCash.

GCash Help Center

Access more information about GCash on the GCash Customer Support page.

GCash Mobile App

The GCash Mobile App is a popular digital wallet in the Philippines, offering a wide array of financial services that allow users to manage their money on the go. Developed by Globe Telecom’s Mynt (Globe Fintech Innovations, Inc.), the app has become essential for Filipinos looking for convenient and secure cashless transactions. GCash provides an all-in-one platform for sending money, paying bills, shopping, and even saving or investing money.


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