When you require assistance from a live customer service representative at Sheffield Financial, dial 1-888-438-8837. To speak directly with an agent, press 4 (if you’d like to speak with a customer service representative) and stay on the line.
Alternatively, explore the following options available in the customer service phone menu:
- Press 1 to access Sheffield Express 24 to make a payment, obtain your loan payoff or balance information.
- Press 2 if you have a question regarding your title.
- Press 3 if you would like to make a payment arrangements.
- Press 4 if you’d like to speak with a customer service representative.
Sheffield Financial Customer Service Hours
Live customer service representatives at Sheffield Financial are accessible from 8 am to 5 pm ET Monday through Friday, Saturday and Sunday closed.
Sheffield Financial Customer Support Phones
- Sheffield Financial Customer Support Phone: 1-888-438-8837. Live customer service representatives are accessible from 8 am to 5 pm ET Monday through Friday, Saturday and Sunday closed.
- Sheffield Express 24: 1-800-735-1903.
- Collections: 1-888-438-8870. Live customer service representatives are accessible from 8 am to 10 pm ET Monday through Thursday, from 8 am to 6 pm ET Friday, from 10 am to 4 pm ET Saturday, Sunday closed.
- Applications for Credit: 1-800-438-8892. Live customer service representatives are accessible from 8 am to 10:30 pm ET Monday through Saturday, from 1 pm to 8 pm ET Sunday.
Sheffield Financial Mailing Addresses
Sheffield Financial
PO Box 580229
Charlotte, NC 28258-0229
Sheffield Financial Live Chat Support
Sheffield Financial does not provide live chat support.
Sheffield Financial Support Email
- Customer service: [email protected]
- Collections: [email protected]
- Title and lien support: [email protected]
- Applications for Credit: [email protected]
Sheffield Financial Help Center
Access more information about Sheffield Financial on the Sheffield Financial Customer Support page.
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