If you need help from a live customer service representative at Voya, call 1-800-584-6001. To speak directly with an agent enter your full social security number, then follow the instructions of the automated system and stay on the line.
Voya Customer Service Hours
Live customer support representatives at Voya are available from 8 am to 9 pm EST Monday through Friday, Saturday and Sunday closed.
Voya Customer Service Phones
- Voya Customer Service Phone Number: 1-800-584-6001. Live customer service representatives are available from 8 am to 9 pm EST Monday through Friday, Saturday and Sunday closed.
- Enroll in Your Employer’s Plan: 1-888-311-9487. Live customer service representatives are available from 8 am to 9 pm EST Monday through Friday, Saturday and Sunday closed.
- Existing Plan Participants and Select Advantage: 1-800-584-6001.
- Nonqualified Deferred Compensation Account Holders: 1-833-486-9267.
- Small-Mid Corporate Plans: 1-866-481-3653.
- Tax Exempt: 1-800-584-6001.
- Group Life, Supplemental Health and Disability Insurance Customers: 1-800-955-7736.
- Health Account Solutions Customers: 1-833-232-4673.
- Individual Investors: 1-800-992-0180. Live customer service representatives are available from 9 am to 7 pm EST Monday through Friday, Saturday and Sunday closed.
- Financial Advisors: 1-800-334-3444.
- Retirement Consultant: 1-866-481-3653.
- Select Advantage Wholesale Distribution and Sales: 1-800-344-6860.
- Voya Financial Advisors: 1-855-698-4900.
Customer Service for Voya on Social Networks
- Reach Voya customer support through the Voya Facebook page. Typically, a Voya customer support representative responds within an hour.
- You can view the latest Voya videos on the Voya YouTube page.
- View the latest Voya photos on the Voya Instagram page.
- You can message a live customer support representative using the Voya LinkedIn page.
Voya Live Chat Support
Live chat support is not available on Voya.
Voya Support Email
To contact Voya through email, please visit the Voya Contact page, complete the form, and click the “Submit” button.
Voya Help Center
Access more information about Voya on the Voya Customer Support page.
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