If you need help from a live customer service representative at Tim Hortons, call 1‑888‑601‑1616. To speak directly with an agent press 1 (for English), then press 1 (to provide us feedback on a recent restaurant experience) and stay on the line.
Alternatively, explore the following options available in the customer service phone menu:
- Press 1 to provide us feedback on a recent restaurant experience.
- Press 2 for inquiries regarding your Tim’s Rewards loyalty card.
- Press 3 to inquire about your personalized or e-gift card order.
- Press 4 for Tim’s Financial including questions on your Tim’s MasterCard.
Tim Hortons Customer Service Hours
Live customer support representatives at Tim Hortons are available from 8 am to Midnight EST Monday through Sunday.
Tim Hortons Customer Service Phones
- Tim Hortons Customer Service Phone Number: 1‑888‑601‑1616. Live customer support representatives are available from 8 am to Midnight EST Monday through Sunday.
Customer Support for Tim Hortons on Social Networks
- Reach Tim Hortons customer support through the Tim Hortons Facebook page. Typically, a Tim Hortons customer support representative responds within an hour.
- You can view the latest Tim Hortons videos on the Tim Hortons YouTube page.
- View the latest Tim Hortons photos on the Tim Hortons Instagram page.
- You can also connect with Tim Hortons support via the Tim Hortons X/Twitter page.
Tim Hortons Live Chat Support
Live chat support is not available on Tim Hortons.
Tim Hortons Support Email
To contact Tim Hortons through email, please visit the Tim Hortons Support page, choose the question that interests you, complete the form, and click the “Submit” button.
Tim Hortons Help Center
Access more information about Tim Hortons on the Tim Hortons Customer Support page.
Tim Hortons Near Me
You can find your nearest Tim Hortons or within your specific location on the Tim Hortons Locator page.
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