If you need help from a live customer service representative at Wendy’s, call 1-888-624-8140. To speak directly with an agent press 6 (for all other inquiries) and stay on the line.
Alternatively, explore the following options available in the customer service phone menu:
- Press 1 if you are calling to complete the Wendy’s survey.
- Press 2 if you are a Wendy’s employee.
- Press 3 if you are calling with questions or feedback about a Wendy’s menu item.
- Press 4 if you are calling with questions or feedback about an experience at your local Wendy’s restaurant.
- Press 5 if you have questions or need assistance with Wendy’s mobile app, Wendy’s Rewards program mobile order, or Wendy’s delivery order.
- Press 6 for all other inquiries.
Wendy’s Customer Service Hours
Live customer support representatives at Wendy’s are available from 8 am to 8 pm EST Monday through Friday, Saturday and Sunday closed.
Wendy’s Customer Service Phones
- Wendy’s Customer Service Phone Number: 1-888-624-8140. Live customer service representatives are available from 8 am to 8 pm EST Monday through Friday, Saturday and Sunday closed.
- Individual Order Questions: 1-855-200-1048.
Customer Service for Wendy’s on Social Networks
- Reach Wendy’s customer support through the Wendy’s Facebook page. Typically, a Taco Bell customer support representative responds within an hour.
- View the latest Wendy’s photos on the Wendy’s Instagram page.
- You can also connect with Wendy’s support via the Wendy’s X/Twitter page.
- You can view the latest Wendy’s videos on the Wendy’s YouTube page.
- You can message a live customer support representative using Wendy’s LinkedIn page.
Wendy’s Mailing Addresses
Wendy’s International, LLC
One Dave Thomas Boulevard, Dublin, OH 43017
Attn: Legal Department – Privacy/Shine the Light
Wendy’s Live Chat Support
Live chat support is not available at Wendy’s.
Wendy’s Support Email
- Individual Order Questions: [email protected]
- Corporate Order Questions: [email protected]
- Privacy Policy: [email protected]
Wendy’s Help Center
Access more information about Wendy’s on the Wendy’s Customer Support page.
Wendy’s Near Me
You can find your nearest Wendy’s or within your specific location on the Wendy’s Locator page.
Wendy’s Mobile App
The Wendy’s Mobile App is designed to enhance the customer experience by offering a range of features aimed at making ordering and enjoying meals more convenient. Here’s an overview of the key features:
- Mobile Ordering: You can order your favorite Wendy’s items directly from the app and choose between pickup, drive-thru, or delivery options.
- Exclusive Deals and Offers: The app provides access to mobile-only offers and discounts that can be applied to your order.
- Customizable Menu: Users can easily browse the full Wendy’s menu and customize their orders to suit their preferences.
- Rewards Program: Wendy’s Rewards allows you to earn points on purchases, which can be redeemed for free food items.
- Location Finder: The app helps locate the nearest Wendy’s restaurants based on your current location.
- Easy Payment Options: It offers various payment methods, including credit cards and Wendy’s gift cards.
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