How to Contact a Live Person in AIG Customer Service

If you need help from a live customer service representative at AIG, call 1-800-225-5244. To speak directly with an agent press 1 (if you are calling to report a claim on a policy), press 1 (for a life insurance policy retirement account or annuity), then press 1 (for life insurance) and stay on the line.

Alternatively, explore the following options available in the customer service phone menu:

  • Press 1 if you are calling to report a claim on a policy.
  • Press 2 if you are calling about life or retirement accounts, mutual funds, or annuities.
  • Press 3 for Travel Guard Travelers insurance.
  • Press 4 for Private Client Group property and casualty insurance.
  • Press 5 for commercial insurance.
  • Press 6 for Lexington Insurance.
  • Press 7 for corporate information, investor relations, shareholder services, human resources, or if you are a vendor interested in doing business with AIG.

AIG Customer Service Hours

Live customer support representatives at AIG are available from 7 am to 6 pm CT Monday through Friday, Saturday and Sunday closed.

AIG Customer Service Phones

Customer Support for AIG on Social Networks

AIG Live Chat Support

Live chat support is not available on AIG.

AIG Support Email

AIG Help Center

Access more information about AIG on the AIG Customer Support page.


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