How to Contact a Live Person in Bath and Body Works Customer Service

If you need help from a live customer service representative at Bath and Body Works, call 1-800-756-5005. To speak directly with an agent press or say 1 (for English), then press or say 3 (for online customer care or to place an order) and stay on the line.

Alternatively, explore the following options available in the customer service phone menu:

• Press or say 1 to check the status of your order.
• Press or say 2 for questions regarding our mailing list.
• Press or say 3 for online customer care or to place an order.
• Press or say 8 for medical assistance.

Bath and Body Works Customer Service Hours

Live customer support representatives at Bath and Body Works are available Monday through Sunday from 7 am to 11 pm ET.

Bath and Body Works Customer Service Phones

• Bath and Body Works Customer Service Phone Number: 1-800-756-5005. Live customer service representatives are available Monday through Sunday from 7 am to 11 pm ET.
• Store Experience questions: 1-800-395-1001. Live customer service representatives are available Monday through Sunday from 9 am to 7 pm ET.
• For all Reward program questions: 1-800-869-0158. Live customer service representatives are available Monday through Sunday from 7 am to 11 pm ET.

Customer Support for Bath and Body Works on Social Networks

• Reach Bath and Body Works customer support through the Bath and Body Works Facebook page. Typically, a Bath and Body Works customer support representative responds within an hour.
• You can view the latest Bath and Body Works videos on the Bath and Body Works YouTube page.
• View the latest Bath and Body Works photos on the Bath and Body Works Instagram page.
• You can also connect with Bath and Body Works support via the Bath and Body Works X (formerly Twitter) page.

Bath and Body Works Mailing Addresses

Bath and Body Works Live Chat Support

Initiate a live chat session with a Bath and Body Works Support Agent on the Bath and Body Works Support page. To converse with a live agent, press the chat icon at the bottom right of the screen. Chat is available from 6 am to 2 am ET Monday through Sunday.

Bath and Body Works Support Email

Live support via email is not available with Bath and Body Works.

Bath and Body Works Help Center

Access more information about Bath and Body Works on the Bath and Body Works Customer Support page.

Bath and Body Works Near Me

You can find your nearest Bath and Body Works or within your specific location on the Bath and Body Works Locator page.