How to Contact a Live Person in HSN Customer Service

If you need help from a live customer service representative at HSN, call 1-800-933-2887. To speak directly with an agent press 1 (to use the telephone keypad), press 6 (for more options), then press 0 (to speak with a customer service representative), and stay on the line.

Alternatively, explore the following options available in the customer service phone menu:

  1. Press 1 for order and shipping information.
  2. Press 2 to cancel an order.
  3. Press 3 for returns.
  4. Press 4 for auto-ship.
  5. Press 5 for Flex Pay.
  6. Press 6 for additional options.

HSN Customer Service Hours

Live customer support representatives at HSN are available from 8 am to 1 am ET Monday through Sunday.

HSN Customer Service Phones

  • HSN Customer Service Phone Number: 1-800-933-2887. Live customer service representatives are available from 8 am to 1 am ET Monday through Sunday.
  • Call to Order: 1-800-284-5757. Live customer service representatives are available 24/7.
  • Phone orders: 1-800-284-3900. Live customer service representatives are available from 8 am to 1 am ET Monday through Sunday.
  • Auto-Ship orders: 1-800-557-0714. Live customer service representatives are available from 8 am to 1 am ET Monday through Sunday.

Customer Support for HSN on Social Networks

HSN Live Chat Support

Initiate a live chat session with an HSN Support Agent on the HSN page. To converse with a live agent, scroll down, press the “Live Chat” at the bottom right. Chat is available from 8 am to 1 am EST Monday through Sunday.

HSN Support Email

HSN Help Center

Access more information about HSN on the HSN Customer Support page.


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