If you need help from a live customer service representative at Publix, call 1-800-242-1227. To speak directly with an agent press 5 (if you are needing to speak with a customer care associate), then press 2 (for all other inquiries) and stay on the line.
Alternatively, explore the following options available in the customer service phone menu:
- Press 1 for online orders.
- Press 2 for associate services including benefits, payroll, employment verification and retirement.
- Press 3 to check the balance of the Public’s gift card or to take a gift card order.
- Press 4 for assistance with a job application.
- Press 5 if you are needing to speak with a customer care associate.
Publix Customer Service Hours
Live customer support representatives at Publix are available from 9 am to 6 pm EDT Monday through Friday, from 9 am to noon EDT on Saturday and Sunday closed.
Publix Customer Service Phones
- Publix Customer Service Phone Number: 1-800-242-1227. Live customer service representatives are available available from 9 am to 6 pm EDT Monday through Friday, from 9 am to noon EDT on Saturday and Sunday closed.
Customer Service for Publix on Social Networks
- Reach Publix customer support through the Publix Facebook page. Typically, a Publix customer support representative responds within an hour.
- You can view the latest Publix videos on the Publix YouTube page.
- View the latest Publix photos on the Publix Instagram page.
- You can also connect with Publix support via the Publix X(Twitter) page.
Publix Mailing Addresses
- Publix Super Markets, Inc.
- Corporate Office
- ATTN: Customer Care
- PO Box 407
- Lakeland, FL 33802-0407
Publix Live Chat Support
Live chat support is not available on Publix.
Publix Support Email
To contact Publix through email, please visit the Publix Contact page, complete the form, and click the “Submit” button.
Publix Help Center
Access more information about Publix on the Publix Customer Support page.
Publix Near Me
You can find your nearest Publix or within your specific location on the Publix Locator page.
Publix Mobile App
The Publix Mobile App is designed to make grocery shopping at Publix more convenient and personalized. With a range of features that include digital coupons, shopping lists, and online ordering for curbside pickup or delivery, the app helps streamline the shopping experience for users. Available for both iOS and Android devices, the app provides a seamless way for customers to access Publix’s wide range of products, track savings, and manage prescriptions.
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