When you require assistance from a live customer service representative at Starbucks, dial 1-800-782-7282. To speak directly with an agent, press 1 (for English), then press 1 (if you are calling about a Starbucks card balance or our Starbucks Rewards member, calling about earn Stars or recent Starbucks rewards transaction or other benefits), after press the pound key (if you would like to speak to a representative) and stay on the line.
Alternatively, explore the following options available in the customer service phone menu:
- Press 1 if you are calling about a Starbucks card balance or our Starbucks Rewards member, calling about earn Stars or recent Starbucks rewards transaction or other benefits.
- Press 2 for questions or feedback about one of our stores, our products or our company.
Starbucks Hold Time
The typical waiting time is 1-5 minutes.
Starbucks Customer Service Hours
Live customer service representatives at Starbucks are accessible from 5 am to 8 pm Monday through Sunday.
Starbucks Customer Service Phones
- Starbucks Customer Support Phone: 1-800-782-7282. Live customer service representatives at Starbucks are available from 5 am to 8 pm Monday through Sunday.
Starbucks Social Networks Customer Service
- Reach Starbucks customer service through the Starbucks Facebook page. Typically, a Starbucks customer service representative responds within an hour.
- View the latest Starbucks photos on the Starbucks Instagram page.
- View the latest Starbucks videos on the Starbucks Youtube page.
- You can also connect with Starbucks support via the Starbucks Twitter/X page.
- You can message a live customer service representative using Starbucks Linkedin page.
Starbucks Customer Service Live Chat
Initiate a live chat session with a Starbucks Support Agent on the Starbucks Support page. To converse with a live agent you need to scroll down, and press the “Chat with Us” button. Chat support is available Monday to Sunday from 4 am to 10 pm.
Starbucks Support Email
- Contact Starbucks support by sending an email to customerservice.starbucks.com
- Media Contacts: [email protected]
- Investor Relations: [email protected]
- Partnership and Sponsorship Requests: [email protected]
Starbucks Help Center
Access more information about Starbucks on the Starbucks Customer Support page.
Starbucks Mobile App
The Starbucks app offers a convenient way to order ahead for pickup, scan and pay in-store, and customize your favorite items. Integrated rewards allow you to earn Stars towards free drinks and food with every purchase.
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