When you require assistance from a live customer service representative at Waitrose, dial 0800 188 884. To speak directly with an agent, press 4 (for anything else), then press 2 (for anything else) and stay on the line.
Alternatively, explore the following options available in the customer service phone menu:
- Press 1 for online grocery or entertaining.
- Press 2 for flowers, wine and gifts.
- Press 3 for myWaitrose or marketing.
- Press 4 for anything else.
Waitrose Hold Time
The typical waiting time is 1-2 minutes.
Waitrose Customer Service Hours
Live customer service representatives at Waitrose are accessible from 8 am to 10 pm Monday through Friday, from 8 am to 9 pm Saturday, from 9 am to 9 pm Sunday.
Waitrose Customer Service Phones
- Waitrose Customer Support Phone: 0800 188 884. Live customer service representatives at Waitrose are accessible from 8 am to 10 pm Monday through Friday, from 8 am to 9 pm Saturday, from 9 am to 9 pm Sunday.
- Cellar and Florist: 0800 188 881.
- Garden: 01344 578 800. Live customer service representatives are accessible from 9 am to 5 pm Monday through Friday, Saturday-Sunday closed.
- Food magazine: 0207 565 3000. Live customer service representatives are accessible from 8 am to 10 pm Monday through Friday, from 8 am to 9 pm Saturday, from 9 am to 9 pm Sunday.
Waitrose Social Networks Customer Service
- Reach Waitrose customer service through the Waitrose Facebook page. Typically, a Waitrose customer service representative responds within an hour.
- You can also connect with Waitrose support via the Waitrose Twitter page.
- View the latest Waitrose videos on the Waitrose Youtube page.
- View the latest Waitrose photos on the Waitrose Instagram page.
Waitrose Customer Service Live Chat
Waitrose does not provide live chat support. The most effective way to get in touch with Waitrose is to call them at 0800 188 884.
Waitrose Support Email
Contact Waitrose support by sending an email to [email protected]
If you need to obtain a replacement for your myWaitrose card please visit the Waitrose help page, complete the form, and click the “Send” button.
Waitrose Help Center
Access more information about Waitrose on the Waitrose Customer Support page.
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