If you need help from a live customer service representative at Cineplex, call 1-800-333-0061. To speak directly with an agent press 1 (for English) and stay on the line.
Cineplex Customer Service Hours
Live customer support representatives at Cineplex are available from 8 am to 11 pm EST Monday through Sunday.
Cineplex Customer Service Phones
- Cineplex Customer Service Phone Number: 1-800-333-0061. Live customer service representatives are available from 8 am to 11 pm EST Monday through Sunday.
- Privacy Policy: 1-877-323-6645.
Customer Service for Cineplex on Social Networks
- Reach Cineplex customer support through the Cineplex Facebook page. Typically, a Cineplex customer support representative responds within an hour.
- View the latest Cineplex photos on the Cineplex Instagram page.
- You can also connect with Cineplex support via the Cineplex X/Twitter page.
Cineplex Mailing Addresses
1303 Yonge Street
Toronto, ON M4T 2Y9 Attn: Chief Privacy Officer
Cineplex Live Chat Support
Initiate a live chat session with a Cineplex Support Agent on the Cineplex Support page. To converse with a live agent, press the chat bubble in the bottom right. Chat is available from 8 am to 11 pm (EST) Monday through Sunday.
Cineplex Support Email
Contact Cineplex support: [email protected]
To contact Cineplex through email, please visit the Cineplex Contact page, complete the form, and click the “Create Case” button.
Cineplex Help Center
Access more information about Cineplex on the Cineplex Customer Support page.
Cineplex Mobile App
The Cineplex Mobile App offers users a convenient way to explore and enhance their movie-going experience. Here are the key features of the app:
- Movie Showtimes & Tickets: Easily browse current showtimes at Cineplex theaters and purchase tickets directly from the app.
- Scene+ Rewards: Earn and redeem Scene+ points on tickets and concessions for discounts and rewards through Cineplex’s loyalty program.
- Personalized Recommendations: The app provides recommendations based on your movie-watching habits and preferences.
- Exclusive Offers: Access special offers and discounts available only through the app.
- Theatre Finder: Use the app’s map to locate nearby Cineplex theaters.
- Cineplex Store: Stream or download movies for at-home viewing via the Cineplex Store, with access to new releases and digital rentals.
- Pre-order Concessions: Some locations allow you to pre-order snacks and drinks, reducing wait times when you arrive at the cinema.
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