How to Connect a Live Person in Lyft Customer Service

Lyft does not provide phone customer service. You can contact Lyft customer support through their web form, Instagram or Facebook messenger, or the Lyft app.

Here are the steps to contact Lyft customer service via the online help desk:

  • Go to Lyft Submit a request page
  • Choose the topic you need assistance
  • Select the option that best describes your issue
  • Fill in the form
  • Press “Submit” button

Below are the steps to contact Lyft customer service and connect with a live agent through their mobile app:

  • Open your Lyft app
  • Log in to your Lyft account
  • Tap “Help” in the menu
  • Select the type of support you need

Lyft Customer Support Hours

Live customer support representatives at Lyft are accessible 24/7.

Lyft Customer Service Phones

Lyft Card Support: 1-844-493-9881. Live customer service representatives are available 24/7.

Lyft Social Networks Customer Care

  • Reach Lyft customer support through the Lyft Facebook page. Typically, a Lyft customer support representative responds within an hour. Live customer service representatives are available from 5 am to 9 pm PST Monday through Sunday.
  • View the latest Lyft photos on the Lyft Instagram page.
  • You can also connect with Lyft support via the Lyft X (Twitter) page.

Lyft Mailing Addresses

185 Berry St., Suite 5000

San Francisco, California 94107

United States

Lyft Live Chat Support

Live chat support is not available on Lyft.

Lyft Support Email

To contact Lyft through email, please visit the Lyft Contact page, complete the form, and click the “Submit” button.

Lyft Help Center

Access more information about Lyft on the Lyft Customer Support page.


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