Peacock does not provide phone customer service. For assistance, you can contact Peacock customer service through Peacock Helper Bot. To reach Peacock, please visit the Peacock Help page and press the “Need Help?” button in the bottom right.
Also, you can use the Get in Touch page to send an email message or chat with a live support agent. Live customer service representatives are available Monday through Sunday from 9 am to 1 am ET.
Peacock Customer Service Hours
Live customer service representatives at Peacock are accessible 24/7.
Peacock Customer Support Phones
Peacock does not have a direct customer service phone number that you can call.
Customer Service for Peacock on Social Networks
- Reach Peacock customer service through the Peacock Facebook page. Typically, a Peacock customer service representative responds within an hour. Live customer service representatives are available every day from 9 am to 1 am ET.
- You can also connect with Peacock support via the Peacock X (Twitter) page.
- On the Peacock Instagram page you can view the latest Peacock photos.
- View the latest Peacock videos on the Peacock YouTube page.
Peacock Live Chat Support
Initiate a live chat session with a Peacock Support Agent on the Peacock Support page. To converse with a live agent, press the “Need Help?” button at the bottom right of the screen.
Peacock Support Email
To reach out to Peacock via email, first visit the Peacock Get in Touch page. Next, choose the question that interests you. Then, sign in and send a message.
Peacock Help Center
Access more information about Peacock on the Peacock Customer Support page.
Peacock Mobile App
The Peacock Mobile App, developed by NBCUniversal, provides users with access to a wide range of TV shows, movies, news, and sports content. Here are some key features and aspects of the Peacock Mobile App:
- Streaming Library:
- Offers a vast collection of TV shows, movies, and exclusive originals.
- Includes classic NBC shows like “The Office,” “Parks and Recreation,” and “30 Rock.”
- Exclusive Originals:
- Features original content exclusive to Peacock, such as “Brave New World,” “Saved by the Bell” reboot, and “Punky Brewster.”
- Live TV and Sports:
- Provides live streaming of NBC’s popular TV shows and sports events, including Premier League soccer, WWE, and the Olympics.
- Includes a channel lineup with live news, sports, and entertainment.
- News and Talk Shows:
- Access to current news and talk shows, including those from NBC News, CNBC, and MSNBC.
- Flexible Plans:
- Offers multiple subscription tiers: Peacock Free (ad-supported), Peacock Premium (more content with ads), and Peacock Premium Plus (ad-free experience).
- User-Friendly Interface:
- Features an easy-to-navigate interface with personalized recommendations based on viewing habits.
- Download and Offline Viewing:
- Premium subscribers can download shows and movies for offline viewing.
- Multiple Device Compatibility:
- Available on various devices, including smartphones, tablets, smart TVs, gaming consoles, and web browsers.
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