How to Contact a Live Person in NetSuite Customer Service

If you need help from a live customer service representative at NetSuite, call 1-877-638-7848. To speak directly with an agent press 7 (for all other inquiries) and stay on the line.

Alternatively, explore the following options available in the customer service phone menu:

1. Press 1 for sales.
2. Press 2 for support.
3. Press 3 for accounts receivable.
4. Press 7 for all other inquiries.
5. Press pound to repeat this menu.

NetSuite Customer Service Hours

Live customer support representatives at NetSuite are available from 5 am to 5 pm PT Monday through Friday, Saturday and Sunday closed.

NetSuite Customer Service Phones

• NetSuite Customer Service Phone Number: 1-877-638-7848. Live customer service representatives are available from 5 am to 5 pm PT Monday through Friday, Saturday and Sunday closed.
• General Inquiries: 1-650-506-7000. Live customer service representatives are available from 5 am to 5 pm PT Monday through Friday, Saturday and Sunday closed.

Customer Support for NetSuite on Social Networks

• Reach NetSuite customer support through the NetSuite Facebook page. Typically, a NetSuite customer support representative responds within an hour.
• You can view the latest NetSuite videos on the NetSuite YouTube page.
• View the latest NetSuite photos on the NetSuite Instagram page.
• You can also connect with NetSuite support via the NetSuite X(Twitter) page.
• You can message a live customer support representative using the NetSuite LinkedIn page.

NetSuite Mailing Addresses

NetSuite Live Chat Support

Initiate a live chat session with a NetSuite Support Agent on the NetSuite Contact page. To converse with a live agent, press the “Chat” button in the bottom right. Chat is available from 5 am to 5 pm PT Monday – Friday, Saturday and Sunday closed.

NetSuite Support Email

Contact NetSuite support: [email protected]

NetSuite Help Center

Access more information about NetSuite on the NetSuite Customer Support page.