If you need help from a live customer service representative at Evri, call 0330 808 5456. To speak with a live agent, follow the instructions of the automated system and stay on the line.
Evri Customer Service Hours
Live customer service representatives at Evri are accessible from 8 am to 4 pm on Monday-Friday, and from 8 am to 2 pm on Saturday-Sunday.
Evri Customer Service Phones
- Evri Customer Service Phone Number: 0330-808-5456. Live customer service representatives are available from 8 am to 4 pm on Monday-Friday, and from 8 am to 2 pm on Saturday-Sunday.
Customer Service for Evri on Social Networks
- Reach Evri customer support through the Evri Facebook page. Typically, an Evri customer support representative responds within an hour.
- You can view the latest Evri videos on the Evri YouTube page.
- View the latest Evri photos on the Evri Instagram page.
- You can message a live customer support representative using Evri Linkedin page.
Evri Mailing Addresses
Data Protection Team,
Evri
Capitol House,
1 Capitol Close,
Morley,
Leeds
LS27 0WH
Evri Live Chat Support
Initiate a live chat session with an Evri Support Agent on the Etsy Support page. To converse with a live agent you need to press the chat icon in the bottom right of your screen. Chat is available 24/7.
Evri Support Email
Contact Evri support: [email protected]
Evri Help Center
Access more information about Evri on the Evri Customer Support page.
Evri Mobile App
The Evri mobile app, formerly known as MyHermes, is designed to enhance the parcel delivery and tracking experience for its users. Here are some key features and aspects of the Evri app:
Key Features:
- Parcel Tracking:
- Real-time tracking of parcels with notifications at various stages of delivery.
- Users can view the status and location of their parcels in the app.
- Sending Parcels:
- The app allows users to create, pay for, and print labels for parcel delivery.
- Users can book a courier collection or find a nearby ParcelShop for drop-offs.
- Delivery Management:
- Users can manage their deliveries, including redirecting parcels to a different address or rescheduling the delivery time.
- The app supports setting up delivery preferences, such as leaving parcels in a safe place or with a neighbor.
- In-App Notifications:
- Push notifications keep users informed about their parcel’s journey and delivery status.
- Notifications include updates like when a parcel is out for delivery or has been delivered.
- Account Management:
- Users can manage their Evri account within the app, including viewing past deliveries and sending history.
- The app supports secure login and user account management features.
- Integration with Other Services:
- The app integrates with e-commerce platforms, allowing users to track orders from their favorite online stores easily.
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