Temu does not provide phone customer service. You can contact Temu customer service by requesting a phone call or chat for assistance. To request a phone call you need to visit the Temu Support page, press the “Contact Us” button, enter in the chat window “Request a call”, then kindly click on the “Request a phone call” button below and provide your phone number.
Temu Customer Service Hours
Live customer service representatives at Temu are available from 7 am to 11 pm EST on Monday-Sunday.
Temu Customer Support Phones
- Temu does not have a direct customer service phone number that you can call.
Temu Social Media Support
- Reach Temu customer service through the Temu Facebook page. Typically, a Temu customer service representative responds within an hour.
- You can also connect with Temu support via the Temu Twitter page.
- On the Temu Instagram page you can view the latest Temu photos.
- View the latest Temu videos on the Temu Youtube page.
Temu Mailing Addresses
Whaleco Inc., Suite 355, 31 St. James Avenue, Boston, Massachusetts 02116, USA
Temu Live Chat Support
Initiate a live chat session with a Temu Support Agent on the Temu Support page. To converse with a live agent you need to press “Contact Us” and start chat.
Temu Support Email
Temu’s Data Protection Office: [email protected]
Temu Help Center
Access more information about Temu on the Temu Customer Support page.
Temu Mobile App
The Temu app is a comprehensive shopping platform that offers a wide variety of products, including electronics, fashion, beauty, home goods, and more. It aims to provide an easy and convenient shopping experience for users by integrating several useful features. Here are some key aspects of the Temu app:
Wide Product Range: Temu offers an extensive selection of products across various categories, catering to diverse consumer needs. You can find items ranging from the latest electronics to trendy fashion pieces and household essentials.
User-Friendly Interface: The app is designed to be intuitive and easy to navigate. Users can easily browse through categories, search for specific items, and access detailed product descriptions and reviews.
Personalized Recommendations: Based on your browsing history and preferences, Temu provides personalized product recommendations to enhance your shopping experience.
Deals and Discounts: Temu regularly offers exclusive deals, discounts, and promotions. Users can take advantage of these to save money on their purchases.
Secure Payment Options: The app supports a variety of secure payment methods, ensuring safe transactions for all users. Payment options include credit/debit cards, digital wallets, and more.
Order Tracking: Users can track their orders directly through the app, receiving updates on the status of their shipments.
Customer Support: Temu provides customer support to assist with any issues or inquiries. Users can access help through the app’s support section.
Wishlist and Favorites: You can save items to your wishlist or favorites for easy access later. This feature helps in managing and planning future purchases.
Reviews and Ratings: The app allows users to leave reviews and ratings for products they have purchased. This feedback helps other shoppers make informed decisions.
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