How to Contact a Live Person in Etsy Customer Service

Etsy does not provide phone customer service. You can contact Etsy customer service through email support or chat for assistance. To chat with a live customer service representative you need to visit the Etsy Support page, choose the question that interests you, then press the “I still need help” button and press the “Chat with Us”. Chat support is available 24/7.

Etsy Customer Service Hours

Live customer service representatives at Etsy are accessible 24/7.

Etsy Customer Support Phones

  • Etsy does not have a direct customer service phone number that you can call.

Customer Service for Etsy on Social Networks

Etsy Mailing Addresses

Support Team – Privacy Policy 117 Adams Street Brooklyn, NY 11201, USA

Etsy Live Chat Support

Initiate a live chat session with an Etsy Support Agent on the Etsy Support page. To converse with a live agent you need to choose the question that interests you. Then press the “I still need help” and press the “Chat with Us”. Chat is available 24/7.

Etsy Support Email

Contact Etsy support by sending an email to [email protected].

To reach out to Etsy via email, first visit the Etsy Support page. Next, choose the question that interests you. Then, press the “I still need help” button. Finally, press the “Email Us” button.

Etsy Help Center

Access more information about Etsy on the Etsy Customer Support page.

Etsy Mobile App

The Etsy app is a mobile platform designed to enhance the shopping experience on Etsy, a global marketplace known for handmade, vintage, and unique factory-manufactured items. Here are some of the key features and aspects of the Etsy app:

User-Friendly Interface: The app has an intuitive design that makes it easy to browse and shop. Users can search for items, explore curated collections, and view personalized recommendations based on their interests and previous purchases.

Extensive Product Range: It offers access to a wide array of products, including handmade crafts, vintage goods, art, jewelry, clothing, home décor, and more. The diverse selection caters to a broad range of tastes and styles.

Personalization: Users can create and manage wishlists, and favorite items, and follow their favorite shops. The app also provides tailored recommendations to enhance the shopping experience.

Easy Communication: The app allows buyers to directly message sellers with questions or custom order requests, fostering a more personalized and interactive shopping experience.

Secure Payment Options: Etsy provides secure payment methods, ensuring safe transactions for both buyers and sellers. Users can pay with credit/debit cards, PayPal, Apple Pay, and other options.

Order Tracking and Management: Users can track their orders, view purchase history, and manage their account settings directly from the app. Notifications keep users updated on order status and new messages.

Etsy Seller Features: For sellers, the app includes tools to manage their shops, track sales, and communicate with customers. It offers a convenient way to handle business on the go.


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