For assistance from a live customer service representative at Comcast, call 1-888-936-4968. To speak directly with an agent, stay on the line until the automated system prompts you to press 0 to connect with a customer support agent.
Comcast Customer Service Hours
Live customer support representatives at Comcast are accessible 24/7.
Comcast Customer Service Phones
- Comcast Customer Service Phone Number: 1-888-936-4968. Live customer service representatives are available 24/7.
- Comcast Business support Phone Number: 1-800-391-3000.
Customer Service for Comcast on Social Networks
- Reach Comcast customer support through the Comcast Facebook page. Typically, a Comcast customer support representative responds within an hour.
- View the latest Comcast photos on the Comcast Instagram page.
- You can also connect with Comcast support via the Comcast Twitter/X page.
- You can message a live customer support representative using Comcast Linkedin page.
Comcast Mailing Addresses
Comcast Cable
ATTN: Service Change Requests
1701 JFK Blvd.
Philadelphia, PA
Comcast Live Chat Support
Initiate a live chat session with a Comcast Support Agent on the Comcast Assistant Support page. Chat is available 24/7.
Comcast Support Email
For questions about Privacy Policy: [email protected]
Comcast Help Center
Access more information about Comcast on the Comcast Customer Support page.
Comcast Mobile App
The Comcast mobile app, known as the Xfinity My Account app, is designed to help Comcast customers manage their services conveniently from their mobile devices. Here are some key features and functionalities of the app:
Account Management:
- View and pay your bill.
- Set up automatic payments and paperless billing.
- View your account balance, billing history, and past statements.
Service Management:
- Check for service outages in your area.
- View and edit your WiFi network name and password.
- Restart your modem or TV box to fix common issues.
Appointment Scheduling:
- Schedule, reschedule, or cancel service appointments.
- Receive notifications and reminders for upcoming appointments.
Support and Troubleshooting:
- Access troubleshooting guides for internet, TV, and voice services.
- Chat with an Xfinity assistant for help with common issues.
- Find answers to frequently asked questions.
Equipment Management:
- View details and troubleshoot your Xfinity equipment.
- Return or exchange equipment via the app.
Security:
- Get alerts about suspicious activity on your account.
- Set up two-factor authentication for added security.
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