If you need help from a live customer service representative at SoFi, call 1-855-456-7634. To speak directly with an agent press 2 or say “no”, press 3 or say “invest”, then say “representative” or press 9 and stay on the line.
Alternatively, explore the following options available in the customer service phone menu:
- Press 1 or say “loans” if you’re calling about loans.
- Press 2 or say “money” for your SoFi money account or SoFi banking account.
- Press 3 or say “invest” for invest.
- Press 4 or say “relay” for relay.
- Press 5 or say “protect” for protect.
- Press 6 or say “credit” for credit card.
- Press 7 or say “travel” for SoFi travel powered by Expedia.
- Press 8 or say “security” for security concerns on your account.
SoFi Customer Service Hours
Live customer support representatives at SoFi are available from 5 am to 7 pm PT Monday–Thursday, and from 5 am to 5 pm PT Friday–Sunday.
SoFi Customer Service Phones
- SoFi Customer Service Phone Number: 1-855-456-7634. Live customer service representatives are available from 5 am to 7 pm PT Monday–Thursday, and from 5 am to 5 pm PT Friday–Sunday.
- Home Loans: 1-844-763-4466. Live customer service representatives are available from 6 am to 3 pm PT Monday–Friday, Saturday and Sunday closed.
- Invest: 1-855-525-7634. Live customer service representatives are available from 5 am to 5 pm PT Monday–Friday, Saturday and Sunday closed.
- Credit Card: 1-844-945-7634. Live customer service representatives are available 24/7.
- SoFi @ Work: 1-833-277-7634. Live customer service representatives are available from 5 am to 7 pm PT Monday–Thursday, and from 5 am to 5 pm PT Friday–Sunday.
Customer Support for SoFi on Social Networks
- Reach SoFi customer support through the SoFi Facebook page. Typically, a SoFi customer support representative responds within an hour.
- You can view the latest SoFi videos on the SoFi YouTube page.
- View the latest SoFi photos on the SoFi Instagram page.
- You can also connect with SoFi support via the SoFi X (formerly Twitter) page.
- You can message a live customer support representative using the SoFi LinkedIn page.
SoFi Mailing Addresses
Personal Loans
SoFi Lending Corp. or an affiliate Personal Loans
PO Box 654158
Dallas, TX 75265-4158
Home Loans
SoFi Lending Corp. or an affiliate
P.O. Box 11733
Newark, NJ 07101-4733
SoFi Lending Corp. or an affiliate
P.O. Box 54040
Los Angeles, CA 90054-0040
Student Loans
MOHELA Servicing
P.O. Box 1022
Chesterfield, MO 63006-1022
Credit Card
SoFi Credit Card
PO Box 981075
Boston, MA 02298-1075
SoFi Live Chat Support
Initiate a live chat session with a SoFi Support Agent on the SoFi Contact page. To converse with a live agent, press the “Chat with SoFi” button.
SoFi Support Email
- Contact SoFi support: [email protected]
- Partnerships: [email protected]
- University/School Relations Contact: [email protected]
- Press: [email protected]
- SCRA: [email protected]
SoFi Help Center
Access more information about SoFi on the SoFi Customer Support page.
Leave a Reply