How to Contact a Live Person in Prosper Customer Service

If you need help from a live customer service representative at Prosper, call 1-866-615-6319. To speak directly with an agent, press 2 (if you are not an existing Prosper customer) and stay on the line.

Prosper Customer Service Hours

Live customer support representatives at Prosper are available from 5 am to 5 pm PT Monday through Friday, Saturday and Sunday closed.

Prosper Customer Service Phones

  • Prosper Customer Service Phone Number: 1-866-615-6319. Live customer service representatives are available from 5 am to 5 pm PT Monday through Friday, Saturday and Sunday closed.
  • Credit Card: 1-800-903-4697. Live customer service representatives are available from 5 am to 7 pm PT Monday through Sunday.
  • Credit card application support: 1-800-851-0630. Live customer service representatives are available from 6 am to 4 pm PT Monday through Friday, Saturday and Sunday closed.
  • Home Equity: 1-800-954-2172. Live customer service representatives are available from 7 am to 4 pm PT Monday through Friday, Saturday and Sunday closed.
  • Investor Services: 1-877-646-5922. Live customer service representatives are available from 6 am to 4 pm PT Monday through Friday, Saturday and Sunday closed.

Customer Service for Prosper on Social Networks

Prosper Mailing Addresses

Regular Mail:
Prosper Marketplace Inc.
P.O. Box 886081
Los Angeles, CA 90088-6081

Overnight Mail: Lockbox Services – #0136081
Prosper Marketplace, Inc.
3440 Flair Dr.
El Monte, CA 91731

Prosper Live Chat Support

Live chat support is not available on Prosper.

Prosper Support Email

To contact Prosper through email, please visit the Prosper Contact page, complete the form, and click the “Submit” button.

Prosper Help Center

Access more information about Prosper on the Prosper Customer Support page.


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