When you require assistance from a live customer service representative at Santander UK, dial 0330 123 0209. To speak directly with an agent you need to stay on the line.
Alternatively, explore the following options available in the customer service phone menu:
- Press 1 if you are having difficulty logging on to mobile or online banking.
- Press 2 if you have logged on but have a technical issue, including mobile wallet or Apple Pay.
- Press 3 for support with one-time passcodes (OTP).
- Press 4 if you are trying to complete a high-value transaction online or have received an online payment message.
- Press 5 for cash ISA transactions.
- To stay on the line for all general or non-technical inquiries.
Santander UK Customer Service Hours
Live customer service representatives at Santander UK are accessible from 8 am to 8 pm on Monday-Friday, from 8 am to 6 pm on Saturday and from 9 am to 6 pm on Sunday.
Santander UK Customer Support Phones
- Santander UK Customer Support Phone: 0330 123 0209. Live customer service representatives are available from 8 am to 8 pm on Monday-Friday, from 8 am to 6 pm on Saturday and from 9 am to 6 pm on Sunday.
- Mobile and Online Banking: 0330 9 123 123. Live customer service representatives are available from 8 am to 6 pm on Monday-Sunday.
- Loans: 0800 876 6386. Live customer service representatives are available from 8 am to 6 pm on Monday-Friday, from 9 am to 2 pm on Saturday, Sunday closed.
- Mortgages and Insurance: 0800 917 5630. Live customer service representatives are available from 9 am to 6 pm on Monday-Friday, from 9 am to 2 pm on Saturday, Sunday closed.
- Savings and investments: 0800 328 1328. Live customer service representatives are available from 8 am to 5 pm on Monday-Friday, Saturday and Sunday closed.
Santander UK Social Networks Customer Service
- Reach Santander UK customer service through the Santander UK Facebook page. Typically, a Santander UK customer service representative responds within an hour.
- You can also connect with Santander UK support via the Santander UK Twitter page. Live customer service representatives are available from 8 am to 8 pm on Monday-Friday, from 8 am to 6 pm on Saturday and from 9 am to 6 pm on Sunday.
Santander UK Live Chat Support
To converse with a live agent by chat you need to log on to Mobile or Online Banking and use the “Chat with us” button. Chat support is available Monday to Friday from 8 am to 5 pm CT; closed on Saturday and Sunday.
Santander UK Support Email
Santander UK does not provide live support through email.
Santander UK Help Center
Access more information about Santander UK on the Santander UK Customer Support page.
Santander UK Near Me
You can find your nearest Santander UK or within your specific location on the Santander UK Locator page.
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