How to Contact a Live Person in Bank of America Customer Service

If you need help from a live customer service representative at Bank of America, call 1-800-432-1000. To speak directly with an agent you need to enter the last 4 digits of either your ATM debit card number, or your social security number or tax ID. If you don’t know it say “I don’t know it”, then say a few words what you calling about and stay on the line.

Bank of America Customer Service Hours

Live customer support representatives at Bank of America are accessible from 8 am to 11 pm on Monday-Friday and from 8 am to 8 pm on Saturday-Sunday.

Bank of America Customer Service Phones

• Bank of America Customer Service Phone Number: 1-800-432-1000. Live customer service representatives are available from 8 am to 11 pm on Monday-Friday, from 8 am to 8 pm on Saturday-Sunday.
• To report a problem with an ATM: 1-844-401-8500. Live customer service representatives are available from 8 am to 11 pm on Monday-Friday, from 8 am to 8 pm on Saturday-Sunday.
• Auto Loans Customer Service: 1-844-892-6002.
• CDs & IRAs Customer Service: 1-888-827-1812.
• Credit card customer service: 1-800-732-9194.
• Healthcare Practice Loans: 1-800-497-6076.
• Existing mortgages: 1-800-669-6607. Live customer service representatives are available from 8 am to 9 pm ET on Monday-Friday, Saturday-Sunday closed.

Customer Service for Bank of America on Social Networks

• Reach Bank of America customer support through the Bank of America Facebook page. Typically, a Bank of America customer support representative responds within an hour.
• View the latest Bank of America photos on the Bank of America Instagram page.
• You can also connect with Bank of America support via the Bank of America Twitter/X page. Live customer service representatives are available from 8 am to 9 pm ET on Monday-Friday, from 8 am to 8 pm ET on Saturday and from 8 am to 5 pm ET on Sunday.
• You can message a live customer support representative using Bank of America Linkedin page.

Bank of America Mailing Addresses

Bank of America Live Chat Support

Initiate a live chat session with a Bank of America Support Agent on the Bank of America Support page. To converse with a live agent you need to press the “Chat” button in the bottom right of your screen. Chat is available from 9 am to 7 pm EST on Monday-Friday, Saturday and Sunday closed.

Bank of America Support Email

Bank of America does not provide live support through email.

Bank of America Near Me

You can find your nearest Bank of America ATMs and financial centers on the Bank of America Locator page.

Bank of America Help Center

Access more information about Bank of America on the Bank of America Customer Support page.