If you need help from a live customer service representative at HMRC, call 0300 200 3700. To speak directly with an agent you need to say a few words what your reason for your call and stay on the line.
HMRC Customer Service Hours
Live customer support representatives at HMRC are accessible from 8 am to 6 pm on Monday to Friday and Saturday to Sunday closed.
HMRC Customer Service Phones
- HMRC Customer Service Phone Number: 0300 200 3700. Live customer support representatives are accessible from 8 am to 6 pm on Monday to Friday and Saturday-Sunday closed.
- If you’re an authorized tax agent and need to discuss your client’s debts: 0300 200 3887.
- Self Assessment or PAYE for individuals: 0300 200 3311.
- For help with Tax Credits: 0345 300 3943.
- Aggregates Levy general inquiries: 0300 200 3700.
- Air Passenger Duty general inquiries: 0300 200 3700.
- Alcohol and Tobacco Warehousing Declaration: 0300 200 3701.
- Alcohol duties: payments: 03000 592 688. Live customer support representatives are accessible from 8:30 am to 4 pm on Monday to Friday and Saturday to Sunday closed.
- Annual Tax on Enveloped Dwellings: 0300 200 3510.
- Automatic Exchange of Information (AEOI): 03000 576 748. Live customer support representatives are accessible from 9 am to 4 pm on Monday to Friday and Saturday to Sunday closed.
- All customer service phone numbers you can find on the HMRC Contact page.
Customer Service for HMRC on Social Networks
- You can view the latest HMRC videos on the HMRC YouTube page.
- View the latest HMRC photos on the HMRC Instagram page.
- You can also connect with HMRC support via the HMRC Twitter/X page. Live customer support representatives are accessible from 8 am to 8 pm on Monday to Friday, from 8 am to 4 pm on Saturday and Sunday closed.
- You can message a live customer support representative using HMRC Linkedin page.
HMRC Mailing Addresses
HM Revenue and Customs
Pay As You Earn and Self-Assessment
BX9 1AS
United Kingdom
HM Revenue and Customs
Excise Processing Teams
BX9 1GL
United Kingdom
HM Revenue and Customs – Central Assurance Team (CAT)
Trinity Bridge House
2 Dearmans Place
Salford
M3 5BS
United Kingdom
HMRC Payments Beer Duty
HM Revenue and Customs
BX9 1XE
United Kingdom
Pay As You Earn and Self Assessment
HM Revenue and Customs
BX9 1AS
United Kingdom
HMRC Live Chat Support
Live chat support is not available on HMRC.
HMRC Support Email
- Occasional Operator Scheme team: [email protected]
- Air Passenger Duty: [email protected]
- Annual Tax on Enveloped Dwellings: [email protected]
HMRC Help Center
Access more information about HMRC on the HMRC Customer Support page.
HMRC Mobile App
The HMRC (Her Majesty’s Revenue and Customs) mobile app is designed to help UK taxpayers manage their tax affairs easily and efficiently from their smartphones. Here are the key features and aspects of the HMRC app:
Key Features:
- Tax Management.
- Personal Information.
- Secure Messaging.
- Tax Credits.
- Self-Assessment.
- Child Benefit.
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