When you require assistance from a live customer service representative at Combined, dial 1-800-225-4500. To speak directly with an agent you need to stay on the line.
Alternatively, explore the following options available in the customer service phone menu:
- Press 1 for claims.
- Press 2 for billing information.
- Press 3 for policy information including status.
- Press 4 to make a 1-time payment.
- Press 5 for support with our mobile application and self-service portal.
- Press 6 in order to cancel your policy.
- Press 7 for any other inquiries.
- Press 9 to repeat these options.
Combined Hold Time
The typical waiting time is 1-5 minutes.
Combined Customer Service Hours
Live customer service representatives at Combined are accessible from 7:30 am to 6pm CST Monday through Friday, Saturday and Sunday closed.
Combined Customer Service Phones
- Combined Customer Support Phone: 1-800-225-4500. Live customer service representatives are available from 7:30 am to 6pm CST Monday through Friday, Saturday and Sunday closed.
- New York Residents/Policyholders: 1-800-951-6206. Live customer service representatives are available from 8:30 am to 6pm CST Monday through Friday, Saturday-Sunday closed.
- Worksite Customers: 1-800-544-9382.
Combined Social Networks Customer Service
- Reach Combined customer service through the Combined NA Facebook page. Typically, a Combined NA customer service representative responds within an hour.
- You can also connect with Combined support via the Combined Twitter page.
- View the latest Combined photos on the Combined Instagram page.
Combined Mailing Addresses
Combined Insurance
Claim Department
P.O. Box 6700
Scranton, PA 18505-0700
Payment
Combined Insurance
P.O. Box 6518
Carol Stream, IL 60197-6518
Combined Customer Service Live Chat
Combined does not provide live chat support.
Combined Support Email
To reach out to Combined through email, please visit the Combined help page, complete the form, and click the “Submit” button.
Combined Help Center
Access more information about Combined on the Combined Customer Support page.
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