If you need help from a live customer service representative at Panera Bread, call 1-855-372-6372. To speak directly with an agent you need to press 8 (for all other inquiries), then press pound (to speak with a specialist) and stay on the line.
Alternatively, explore the following options available in the customer service phone menu:
- Press 1 for assistance ordering on our website or mobile app.
- Press 2 for assistance with our unlimited Sip Club program.
- Press 3 for assistance with our Rewards program MyPanera.
- Press 4 for assistance with your Panera Bread Gift Card.
- Press 5 if you would like to discuss a recent experience with your local bakery cafe.
- Press 6 for assistance with our WiFi.
- Press 7 if you are a current or former Panera associate looking for W2 information.
- Press 8 for all other inquiries.
Panera Bread Customer Service Hours
Live customer support representatives at Panera Bread are available from 7 am to 7 pm CST Monday through Saturday, Sunday closed.
Panera Bread Customer Service Phones
- Panera Bread Customer Service Phone Number: 1-855-372-6372. Live customer service representatives are available from 7 am to 7 pm CST Monday through Saturday, Sunday closed.
Customer Service for Panera Bread on Social Networks
- Reach Panera Bread customer support through the Panera Bread Facebook page. Typically, a Panera Bread customer support representative responds within an hour.
- You can view the latest Panera Bread videos on the Panera Bread YouTube page.
- View the latest Panera Bread photos on the Panera Bread Instagram page.
- You can also connect with Panera Bread support via the Panera Bread Twitter page.
Panera Bread Mailing Addresses
Panera, LLC
3630 S. Geyer Road, Suite 100,
St. Louis, Missouri 63127
Attn: Data Privacy Office
Panera Bread Live Chat Support
Live chat support is not available on Panera Bread.
Panera Bread Support Email
To contact Panera Bread through email, please visit the Panera Bread Help page, complete the form, and click the “Submit” button.
Panera Bread Help Center
Access more information about Panera Bread on the Panera Bread Customer Support page.
Panera Bread Mobile App
The Panera Bread mobile app is designed to provide a seamless and personalized experience for customers of the popular bakery-café chain. The app offers a variety of features to enhance convenience and efficiency when ordering food, managing rewards, and more. Here are some key features and aspects of the Panera Bread mobile app:
Key Features:
- Order Ahead:
- Place orders for pickup or delivery directly through the app, allowing you to skip the line and save time.
- Customize your orders to match your preferences, including selecting sides, beverages, and more.
- Rapid Pick-Up:
- Use the Rapid Pick-Up feature to order and pay in advance, then pick up your order from a designated shelf in the café.
- Delivery:
- Order delivery from your local Panera Bread directly through the app, with real-time tracking of your delivery status.
- Rewards Program:
- Sign up for and manage your MyPanera rewards account within the app.
- Earn rewards points with every purchase and redeem them for discounts and free items.
- Access exclusive offers and personalized rewards.
- Menu Browsing:
- Explore the full Panera Bread menu, including detailed descriptions and nutritional information for all items.
- Customizable Orders:
- Customize your favorite items just the way you like them, with options for different breads, spreads, toppings, and more.
- Favorite Orders:
- Save your favorite orders for quick and easy reordering in the future.
- E-Gift Cards:
- Purchase and send digital gift cards directly through the app, perfect for gifting to friends and family.
- Restaurant Locator:
- Find the nearest Panera Bread location using the app’s built-in locator, which provides directions, contact information, and hours of operation.
- Notifications:
- Receive notifications about special offers, new menu items, and updates from Panera Bread.
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