If you need help from a live customer service representative at Chase, call 1-800-935-9935. To speak directly with an agent press 2 (for other options), then press 0 (to speak to a customer service specialist). Before connecting to the customer service specialist enter your debit card, account number, or User ID followed by the pound key, and stay on the line.
Alternatively, explore the following options available in the customer service phone menu:
- Press 1 for credit cards, loans, or line information and payments.
- Press 2 to return to the previous menu to access your checking, savings CD, or IRA account press 2.
- Press 0 to speak to a customer service specialist.
Chase Customer Service Hours
Live customer support representatives at Chase are accessible from 7 am to 11 pm ET Monday through Friday and from 10 am to 7 pm ET Saturday-Sunday.
Chase Customer Service Phones
- Chase Customer Service Phone Number: 1-800-935-9935. Live customer service representatives are available from 7 am to 11 pm ET Monday through Friday and from 10 am to 7 pm ET Saturday-Sunday.
- Domestic Chase Military Services: 1-877-469-0110.
- Card Customer Service: 1-800-432-3117.
- Personal Banking Customer Service: 1-800-935-9935.
- Auto Customer Service: 1-800-336-6675.
- Home Lending Customer Service: 1-800-848-9136.
Customer Service for Chase on Social Networks
- Reach Chase customer support through the Chase Facebook page. Typically, a Chase customer support representative responds within an hour. Live customer service representatives are available from 7 am to 11 pm ET Monday through Friday and from 10 am to 7 pm ET Saturday-Sunday.
- You can view the latest Chase videos on the Chase YouTube page.
- View the latest Chase photos on the Chase Instagram page.
- You can also connect with Chase support via the Chase Twitter page.
- You can message a live customer support representative using Chase Linkedin page.
Chase Live Chat Support
Live chat support is not available on Chase.
Chase Customer Support Center
Access more information about Chase on the Chase Customer Support page.
Chase Near Me
You can find your nearest Chase or within your specific location on the Chase Locator page.
Chase Mobile App
The Chase Mobile app offers a convenient and secure way for customers to manage their Chase bank accounts and credit cards from their mobile devices. Here are some key features and aspects of the Chase Mobile app:
Key Features:
- Account Management:
- View your account balances and transaction history.
- Monitor your checking, savings, credit card, and loan accounts.
- Set up account alerts for balance updates and transaction notifications.
- Payments and Transfers:
- Pay bills securely through the app.
- Transfer money between Chase accounts or to accounts at other banks.
- Send and receive money using Zelle.
- Mobile Check Deposit:
- Deposit checks by taking photos with your mobile device.
- Track the status of your deposits.
- Credit Card Management:
- View credit card activity and statements.
- Make credit card payments and set up automatic payments.
- Redeem credit card rewards and track reward points.
- Budgeting and Spending:
- Use budgeting tools to track spending and manage finances.
- Set up savings goals and monitor progress.
- Chase QuickPay with Zelle:
- Send money to friends and family quickly using just an email address or mobile number.
- ATM and Branch Locator:
- Find the nearest Chase ATMs and branches using the app’s built-in locator.
- Security Features:
- Enable fingerprint or face recognition for secure app access.
- Receive real-time fraud alerts and manage security settings.
- Investment Management:
- Access J.P. Morgan investment accounts.
- View investment portfolios and trade stocks.
- Customer Support:
- Contact customer service directly through the app.
- Access FAQs and support resources.
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