How to Contact a Live Person in Boots UK Customer Service

If you need help from a live customer service representative at Boots UK, call 0345 609 0055. To speak directly with an agent you need to press 3 (to order the phone or if you’re having difficulties ordering online) and stay on the line.

Alternatively, explore the following options available in the customer service phone menu:

Press 1 for password resets or queries relating to Two-factor authentication (2FA) when logging into your online account.
Press 2 for online pharmacy prescriptions.
Press 3 to order the phone or if you’re having difficulties ordering online.
Press 4 to talk about an order you’ll yet to receive.
Press 5 to talk about an order you have already received.

Boots UK Customer Service Hours

Live customer support representatives at Boots UK are available from 8.30 am to 6:30 pm Monday through Friday, from 8.45 am to 5 pm on Saturday, and from 10 am to 5 pm on Sunday.

Boots UK Customer Service Phones

Boots UK Customer Service Phone Number: 0345 609 0055. Live customer service representatives are available from 8.30 am to 6:30 pm Monday through Friday, from 8.45 am to 5 pm on Saturday, and from 10 am to 5 pm on Sunday.
For store inquiries and feedback: 0345 070 8090.
For Online Pharmacy Services: 0345 121 9040.
Boots Opticians: 0345 125 3752.
Contact Lens Rewards Plan: 0345 125 3752.
Boots Advantage Card: 0345 124 4545.
Enquries about the Boots Photo services: 01926 463 605.

Customer Service for Boots UK on Social Networks

Reach Boots UK customer support through the Boots UK Facebook page. Typically, a Boots UK customer support representative responds within an hour.
You can view the latest Boots UK videos on the Boots UK YouTube page.
You can also connect with Boots UK support via the Boots UK X(Twitter) page. Live customer service representatives are available from 8 am to 5 pm Monday through Friday, Saturday and Sunday closed.

Boots UK Live Chat Support

Initiate a live chat session with a Boots UK Support Agent on the Boots UK Contact page. To converse with a live agent, click on the icon at the side of the page to get some support.

Boots UK Support Email

For queries: [email protected]
For Boots Opticians queries: [email protected]
For Contact Lens Reward Scheme queries: [email protected]

Boots UK Help Center

Access more information about Boots UK on the Boots UK Customer Support page.