How to Contact a Live Person in Dillard’s Customer Service

If you need help from a live customer service representative at Dillard’s, call 1-800-345-5273. To speak directly with an agent you need to stay on the line.

Alternatively, explore the following options available in the customer service phone menu:

• Press 1 if you would like to place an order.
• Press 2 to hear our policy for returns and price adjustments.
• Press 3 for information about your Dillar’s credit card or to make a payment.
• Press 4 for recent order status.
• Press 5 for all other order inquiries.
• Press 6 for information about the California Consumer Privacy Act.

Dillard’s Customer Service Hours

Live customer support representatives at Dillard’s are available from 7 am to 9 pm CST Monday through Friday, from 9 am to 7 pm CST Saturday and Sunday.

Dillard’s Customer Service Phones

• Dillard’s Customer Service Phone Number: 1-800-345-5273. Live customer service representatives are available from 7 am to 9 pm CST Monday through Friday, from 9 am to 7 pm CST Saturday and Sunday.
• Furniture Customer Service: 1-877-272-2601.
• Dillard’s Credit Card: 1-833-773-0029. Live customer service representatives are available 24/7.
• Dillard’s Mastercard: 1-833-773-0031. Live customer service representatives are available 24/7.

Customer Support for Dillard’s on Social Networks

• Reach Dillard’s customer support through the Dillard’s Facebook page. Typically, a Dillard’s customer support representative responds within an hour.
• You can view the latest Dillard’s videos on the Dillard’s YouTube page.
• View the latest Dillard’s photos on the Dillard’s Instagram page.
• You can also connect with Taco Bell support via the Dillard’s X (formerly Twitter) page.

Dillard’s Live Chat Support

Initiate a live chat session with a Dillard’s Support Agent on the Dillard’s page. To converse with a live agent, press the “Chat/Feedback” button in the right of the screen. Chat is available from 7 am to 9 pm CST Monday through Friday, from 9 am to 7 pm CST Saturday and Sunday.

Dillard’s Support Email

Contact Dillard’s support: [email protected]

Dillard’s Help Center

Access more information about Dillard’s on the Dillard’s Customer Support page.

Dillard’s Near Me

You can find your nearest Dillard’s or within your specific location on the Dillard’s Locator page.