How to Contact a Live Person in Electronic Express Customer Service

If you need help from a live customer service representative at Electronic Express, call 1-888-257-7500. To speak directly with an agent you need to press 3 (for lost or damage packages) and stay on the line.

Alternatively, explore the following options available in the customer service phone menu:

  1. Press 1 for order status.
  2. Press 2 to return.
  3. Press 3 for lost or damage packages.
  4. Press 4 for technical support or questions about a product.
  5. Press 5 for local home deliveries within the state of Tennessee and Alabama.
  6. Press the pound key to repeat these options.

Electronic Express Customer Service Hours

Live customer support representatives at Electronic Express are available from 8 am to 6 pm CST Monday through Friday, from 12 pm to 6 pm CST Saturday and Sunday.

Electronic Express Customer Service Phones

  • Electronic Express Customer Service Phone Number1-888-257-7500. Live customer service representatives are available from 8 am to 6 pm CST Monday through Friday, from 12 pm to 6 pm CST Saturday and Sunday.
  • Expert Sales Advice: 1-615-346-1419. Live customer service representatives are available from 8 am to 6 pm CST Monday through Friday, from 10 pm to 6 pm CST Saturday and Sunday.
  • Home Install and Delivery: 1-615-346-1415. Live customer service representatives are available from 8 am to 5 pm CST Monday through Friday, from 8 pm to 12 pm CST Saturday and Sunday.
  • Alliance Warranty Solutions: 1-800-419-2323. Live customer service representatives are available from 8 am to 5 pm CST Monday through Friday, Saturday and Sunday closed.

Customer Service for Electronic Express on Social Networks

Electronic Express Mailing Addresses

Electronic Express
418 Harding Industrial Dr
Nashville, TN 37211

Electronic Express Live Chat Support

Initiate a live chat session with a Electronic Express Support Agent on the Electronic Express Contact page. To converse with a live agent, press the “Let’s Chat” button in the bottom right and start chat.

Electronic Express Support Email

Electronic Express Help Center

Access more information about Electronic Express on the Electronic Express Customer Support page.


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