If you need help from a live customer service representative at Sainsbury’s, call 0800 328 1700. To speak directly with an agent you need to stay on the line.
Alternatively, explore the following options available in the customer service phone menu:
- Press 1 to talk to us about a delivery.
- Press 2 for technical help.
- Press 3 to amend an existing online order.
- Press 4 if you’re calling about a gift card query.
Sainsbury’s Customer Service Hours
Live customer support representatives at Sainsbury’s are available from 8 am to 11 pm Monday through Sunday.
Sainsbury’s Customer Service Phones
- Sainsbury’s Customer Service Phone Number: 0800 328 1700.
- Sainsbury’s Food to Order: 03301 231129. Live customer support representatives are available from 8 am to 11.30 pm Monday through Sunday.
- Questions about My Account: 0800 328 1700. Live customer support representatives are available from 8 am to 11 pm Monday through Sunday.
- Service received in store: 0800 636 262. Live customer support representatives are available from 8 am to 8 pm Monday through Saturday, and from 10 am to 5 pm Sunday.
Customer Support for Sainsbury’s on Social Networks
- Reach Sainsbury’s customer support through the Sainsbury’s Facebook page. Typically, a Sainsbury’s customer support representative responds within an hour.
- You can also connect with Sainsbury’s support via the Sainsbury’s Twitter/X page.
Sainsbury’s Live Chat Support
Live chat support is not available on Sainsbury’s.
Sainsbury’s Support Email
To reach out to Sainsbury’s via email, first visit the Sainsbury’s Contact page, then choose the question that interests you, press the “By Contact Form”, fill in the form, and press the “Submit Form” button.
Sainsbury’s Help Center
Access more information about Sainsbury’s on the Sainsbury’s Customer Support page.
Sainsbury’s Near Me
You can find your nearest Sainsbury’s or within your specific location on the Sainsbury’s Store Locator page.
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