If you need help from a live customer service representative at Sephora, call 1-877-737-4672. To speak directly with an agent press 3 (for customer service) or stay on the line.
Alternatively, explore the following options available in the customer service phone menu:
- Press 1 for questions regarding our current promotion.
- Press 2 for return or replacement.
- Press 3 for customer service.
- Press 4 for gift card balance.
- Press 5 for the Sephora credit card.
Sephora Customer Service Hours
Live customer support representatives at Sephora are available from 5 am to 9 pm PT Monday through Friday, from 6 am to 9 pm PT Saturday and Sunday.
Sephora Customer Service Phones
- Sephora Customer Service Phone Number: 1-877-737-4672. Live customer service representatives are available from 5 am to 9 pm PT Monday through Friday, from 6 am to 9 pm PT Saturday and Sunday.
- TTY: 1-888-866-9845.
Customer Support for Sephora on Social Networks
- Reach Sephora customer support through the Sephora Facebook page. Typically, a Sephora customer support representative responds within an hour.
- You can view the latest Sephora videos on the Sephora YouTube page.
- View the latest Sephora photos on the Sephora Instagram page.
- You can also connect with Sephora support via the Sephora X (formerly Twitter) page.
Sephora Mailing Addresses
Mailing Addresses: Sephora USA, Inc. Legal Department, Privacy 350 Mission Street, 7th Floor San Francisco, CA 94105
Sephora Live Chat Support
Initiate a live chat session with a Sephora Support Agent on the Sephora Support page. To converse with a live agent, scroll down and press the “Chat with Us”. Chat is available from from 5 am to 9 pm PT Monday through Friday, from 6 am to 9 pm PT Saturday and Sunday.
Sephora Support Email
Contact Sephora support: [email protected] or [email protected].
Sephora Help Center
Access more information about Sephora on the Sephora Customer Support page.
Sephora Near Me
You can find your nearest Sephora or within your specific location on the Sephora Locator page.
Sephora Mobile App
The Sephora Mobile App offers a personalized and convenient shopping experience for beauty enthusiasts. Here are its key features:
- Shopping and Browsing.
- Beauty Insider Program.
- Virtual Try-On.
- Skincare Analysis.
- In-Store Services.
- Live Tutorials and Content.
- Easy Checkout Options.
- Personalized Recommendations.
The app is available on iOS and Android, offering a blend of shopping, education, and entertainment for beauty lovers.
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