SHEIN UK does not provide phone customer service. For assistance, you can contact SHEIN UK customer service through their web form, live chat or Facebook Message. To chat with a live customer service representative, visit the SHEIN UK Contact page, choose your questions, press the “Contact Agent” and start chatting. Chat support is available Monday to Sunday from 9 am to 10 pm.
SHEIN UK Customer Service Hours
Live customer service representatives at SHEIN UK are available from 9 am to 10 pm Monday through Sunday.
SHEIN UK Customer Support Phones
SHEIN UK does not have a direct customer service phone number that you can call.
Customer Support for SHEIN UK on Social Networks
- Reach SHEIN UK customer support through the SHEIN UK Facebook page. Typically, a SHEIN UK customer support representative responds within an hour.
- You can view the latest SHEIN UK videos on the SHEIN UK YouTube page.
- View the latest SHEIN UK photos on the SHEIN UK Instagram page.
- You can also connect with SHEIN UK support via the SHEIN UK X (Twitter) page.
- Using the SHEIN UK LinkedIn page, you can message a live customer support representative.
SHEIN UK Live Chat Support
Here are the steps to contact customer service and connect with a live agent via live chat:
- Go to the SHEIN UK Contact page
- Enter “Contact Agent”
- Press the “Contact Agent” button
SHEIN UK Support Email
Below are the steps to contact customer service and connect with a live agent via email:
- Go to the SHEIN UK Contact page
- Enter “Contact Agent”
- Press the “Contact Agent” button
- Press the “SUBMIT A TICKET”
- Fill in the form
- Press the “Submit” button
- Privacy Policy: [email protected]
SHEIN UK Help Center
Access more information about SHEIN UK on the SHEIN UK Customer Support page.
SHEIN UK Mobile App
The SHEIN UK mobile app is a popular platform for online shopping, especially for fashion enthusiasts. Here are some key features of the app:
- Wide Selection of Fashion Items: The SHEIN UK app offers a vast range of trendy clothing, accessories, and footwear for women, men, and children. It includes categories like dresses, tops, bottoms, swimwear, and more.
- User-Friendly Interface: The app is designed with a user-friendly interface, making it easy to navigate through various categories, view product details, and make purchases.
- Daily Flash Sales and Discounts: SHEIN UK frequently offers flash sales, daily deals, and exclusive discounts through the app. Users can enjoy significant savings on a wide array of products.
- Personalized Recommendations: The app provides personalized shopping recommendations based on user preferences and browsing history, making it easier to find items that match your style.
- Wishlist and Order Tracking: Users can create wishlists to save items for later purchase and track their orders directly through the app.
- Secure Payment Options: The app supports various secure payment methods, including credit/debit cards, PayPal, and more, ensuring safe transactions.
- Customer Reviews and Ratings: The app features customer reviews and ratings for products, helping users make informed decisions before purchasing.
- International Shipping: SHEIN UK provides international shipping options, allowing users to shop from anywhere in the world.
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