How to Connect a Live Person in Walmart Customer Service

When you require assistance from a live customer service representative at Walmart, dial 1-800-925-6278. To speak directly with an agent, press 1 (if you’re calling about your order, online pickup, or delivery order), then say a few words what you calling about and stay on the line.

Alternatively, explore the following options available in the customer service phone menu:

  1. Press 1 if you’re calling about your order, online pickup, or delivery order.
  2. Press 2 for the phone number, location, and hours of operation of a Walmart store or Sam’s Club.
  3. Press 3 if you’re calling about store experience, in-store Pet Services, a Walmart gift card, or a Walmart credit card.
  4. Press 4 if you’re a current or former associate.
  5. Press the star key to repeat this message.

Walmart Hold Time

The typical waiting time is 10-30 minutes.

Walmart Customer Service Hours

Live customer service representatives at Walmart are accessible 24/7.

Walmart Customer Service Phones

Walmart Social Networks Customer Service

Walmart Customer Service Live Chat

Walmart does not provide live chat support.

Walmart Support Email

Email Investor Relations: [email protected]

Walmart Help Center

Access more information about Walmart on the Walmart Customer Support page.

Walmart Near Me

You can find your nearest Walmart or within your specific location on the Walmart Locator page.


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