How to Connect a Live Person in Ticketmaster Customer Service

When you require assistance from a live customer service representative at Ticketmaster, dial 1-800-653-8000. To speak directly with an agent, press 2 (If you don’t have tickets and have general question), then press 2 (for all other questions) and stay on the line.

Alternatively, explore the following options available in the customer service phone menu:

1. Press 1 if you already have tickets and need help, including help with retail.
2. Press 2 if you don’t have tickets and have general question.
3. To purchase tickets please go to ticketmaster.com or downloader app.

Ticketmaster Customer Service Hours

Live customer service representatives at Ticketmaster are accessible from 9 am to 8:30 pm (local time) Monday through Friday, from 9 am to 7 pm (local time) Saturday, from 9 am to 6 pm (local time) Sunday.

Ticketmaster Hold Time

The typical waiting time is 1-10 minutes.

Ticketmaster Customer Support Phones

• Ticketmaster Customer Support Phone: 1-800-653-8000. Live customer service representatives at Ticketmaster are accessible from 9 am to 8:30 pm (local time) Monday through Friday, from 9 am to 7 pm (local time) Saturday, from 9 am to 6 pm (local time) Sunday.

Ticketmaster Social Networks Customer Service

• Reach Ticketmaster customer service through the Ticketmaster Facebook page. Typically, a Ticketmaster customer service representative responds within an hour.
• You can also connect with Ticketmaster support via the Ticketmaster Twitter page. Live customer service representatives at Ticketmaster are accessible from 9 am to 11 pm ET Monday through Sunday.
• View the latest Ticketmaster photos on the Ticketmaster Instagram page.
• View the latest Ticketmaster videos on the Ticketmaster Youtube page.

Customer Service by Ticketmaster App

1. Go to the Apple app or Android app.
2. Download.
3. Sign into “My Account”.

Ticketmaster Mailing Addresses

Ticketmaster Live Chat Support

Initiate a live chat session with a Ticketmaster Support Agent on the Ticketmaster Support page. To converse with a live agent you need to sign in, find your order in “My tickets” and select the “Chat” icon. Chat support is available from 9 am to midnight ET Monday through Sunday.

Ticketmaster Support Email

For questions about marketing or promotional opportunities with Ticketmaster Gift Cards: [email protected]

To reach out to Ticketmaster through email, please visit the Ticketmaster Contact page, complete the form, and click the “Submit” button.

Ticketmaster Help Center

Access more information about Ticketmaster on the Ticketmaster Customer Support page.