When you require assistance from a live customer service representative at WOW!, dial 1-866-376-7003. To speak directly with an agent, press 2 (if you are interested in becoming a wild customer), after enter 5 digits of your area ZIP code and stay on the line.
Alternatively, explore the following options available in the customer service phone menu:
- Press 1 if you are currently a wild customer or are in the process of connecting while services.
- Press 2 if you are interested in becoming a wild customer.
WOW! Customer Service Hours
Live customer service representatives at WOW! are accessible from 8 am to 8:30 pm ET Monday through Sunday.
WOW! Customer Support Phones
- WOW! Customer Support Phone: 1-866-376-7003. Live customer service representatives at WOW! are accessible from 8 am to 8:30 pm ET Monday through Sunday..
- For Sales: 1-866-376-7003.
- To move your service: 1-877-668-3969.
WideOpenWest Social Networks Customer Service
- Reach WOW! customer service through the WOW! Facebook page. Typically, a WOW! customer service representative responds within an hour.
- View the latest WOW! videos on the WOW! Youtube page.
- You can also connect with WOW! support via the WOW! Twitter page.
WOW! Mailing Addresses
WOW! Office – Payment & Equipment Return:
525 Dauntless Point Sanford, FL 32771
WOW! Internet Cable and Phone
PO BOX 4350 Carol Stream, IL 60197-4350
WOW! Live Chat Support
Initiate a live chat session with a WOW! Support Agent on the WOW! Chat page. To converse with a live agent you need to fill in the form and click the “Submit” button. Chat support is available from 7 am to 11:45 pm ET Monday through Sunday.
WOW! Support Email
WOW! does not provide live support through email.
WOW! Help Center
Access more information about WOW! on the WOW! Customer Support page.
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