How to Connect a Live Person in Amazon Canada Customer Service

When you require assistance from a live customer service representative at Amazon Canada, dial 1-877-586-3230. To speak directly with an agent, press 1 (for English), then press 4 (for all other issues), after say “speak with a representative” and stay on the line.

Alternatively, explore the following options available in the customer service phone menu:

  1. Press 1 for help with orders, returns or Prime Membership.
  2. Press 2 for help with a Kindle e-reader, Fire tablet, devices or digital content.
  3. Press 3 if you are a seller on and are calling about your seller account.
  4. Press 4 for all other issues.

You can contact Amazon Canada customer service by requesting a phone call. To reach a live customer service representative at Amazon Canada, visit the Amazon Canada Customer Support page, select the relevant question, click on “I need more help,” and then press the “Request a phone call” button.

Amazon Canada Hold Time

The typical waiting time is 1 minute.

Amazon Canada Customer Service Hours

Live customer service representatives at Amazon Canada are accessible 24/7.

Amazon Canada Customer Service Phones

  • Amazon Canada Customer Support Phone: 1-877-586-3230 or 1-866-216-1072. Live customer service representatives are available seven days a week.

Amazon Canada Mailing Addresses

40 King Street W 47th Floor, Toronto, Ontario, Canada, M5H 3Y2

Amazon Canada Social Networks Customer Service

  • Reach Amazon Canada customer service through the Amazon Facebook page. Typically, an Amazon Canada customer service representative responds within an hour.
  • You can also connect with Amazon Canada support via the Amazon Twitter page.
  • View the latest Amazon Canada videos on the Amazon Youtube page.

Amazon Canada Forum

For information about Amazon Canada, visit the Amazon Canada Forum page. Community Support representatives are available seven days a week.

Amazon Canada Customer Service Live Chat

Initiate a live chat session with a Amazon Support Agent on the Amazon Live Chat page. Chat support is available seven days a week.

Amazon Canada Support Email

Amazon Canada does not provide live support through email. For the most effective communication with Amazon Canada, please call them at 1-877-586-3230.

Amazon Canada Help Center

Access more information about Amazon Canada on the Amazon Canada Customer Support page.


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